Member Since August 2024
Listing Id 163724Evelyn Nicole Kirksey
2 weeks agoI recently had the pleasure of working with the Best Austin Handyman team and, cheesiness aside, I believe I found the BEST in Austin. Our hot water heater exploded and it sits in an elevated closet with our AC. It was a mess of a job. Other local companies either declined the work or wanted to charge to give me a quote. That’s not the way Barrett and his team rolls though. Not only did he come out himself to determine the level of work needed but he did so with top notch customer service, a great attitude and provided a very reasonable quote. He even taught us a couple of tricks about our AC and garage door while he was there. The professionalism and kindness of the team was steadfast when they came out to do the work. When they opened the wall and found mold, it was an obvious game changer. He communicated with us with concern and care as we worked through the steps needed to remediate the space and complete the work. The team went above and beyond on multiple occasions including resealing my AC which was beyond the scope of work. Overall, they made a nightmare scenario manageable and fairly stress free. If you are looking for quality craftsmanship, great problem solving, superb customer service and a team that truly wants to help, look no further! 5 mins with Barrett and his team or a few email communications with Amy and you’ll know you are in good hands. I can’t express enough that this team loves what they do and care about the people they serve. They want to help you. That’s far too rare these days. You better believe their number is saved in my phone! Thank you Best Austin Handyman!!
Peter Groesbeck
a month agoBarret and his team were professional, easy to work with, and quite flexible. We had some wall repairs that needed to happen and being on a budget, he allowed me to finish the painting myself, which saved us a significant amount of money from other contractors estimates. Would definitely call them again.
Mark Olson
a month agoWe really like the owner and our project turned out great. There were a few bumps in the road and some follow up needed, but everything is just about resolved. I would recommend meeting with them and using them, but my advice is: get everything in writing and follow phone/verbal conversations with an emailed review to avoid mismatched expectations. Probably necessary advice with any contractor, really!
Karen Arcis
2 months agoGreat job! Super clean and well done. Barrett has a beautiful energy
sandi sandman
2 months agoWe were referred to best austin handyman from a friend who used them for her remodel. Sam and his team installed recessed lighting in a matter of hours. They were professional and clean. We look forward to additional home projects in the near future.
Greg Liddell
2 months agoHave used this company many times and they always knock it out of the park. Easy to work with and communication is always top notch!!!
Hannah
a year agoLoved working with Best Austin. Sam, our project manager, went above and beyond, and was extremely communicative. Highly recommend!
Max Wolszon
a year agoamicably resolved all differences
Lauren Selvik
a year agoIf I could give less than one star I would. These guys started “repairing” my deck in May! It’s not quality work: uneven, nails already splitting wood, exposed tarp; it’s not even finished, my yard is trashed, and they aren’t returning our calls or texts anymore. They’ve been MIA for 3 whole weeks! Hello Barrett???? Nick???? At least be a man and admit ur never coming back to finish the awful job. In response to owner’s reply: It took almost 8 months for my deck to be replaced. It was never a repair job. For over 3 months I couldn’t get in touch with anyone. Then when I did, you asked for thousands of dollars more. I had to create a walkway from planks you guys left in my yard to make a walkway out my backdoor for myself, pets, and my small child because I was left with a 3ft drop out my backdoor. There was no miscommunication between myself and my mother. Worst experience with contractors I’ve ever had.
Alberto
a year agoI have worked with Best Austin Handyman for about six years through numerous repairs and a remodel. Each time, they have been incredibly responsive and on time, completing the job as promised and to a first-class standard. Barrett and all their tradesman have been professional and trustworthy and I have been completely satisfied with the work. When something needs fixing, I count on them and continue to call them for all our construction and maintenance needs.