Overview:
Mr. Handyman of Grayslake and Glenview is located in Grayslake, IL, specializing in a wide range of handyman services, including home repairs and maintenance. With a strong focus on customer satisfaction, the company provides professional solutions for various household tasks.
Services Provided:
– Home repairs
– Installations (e.g., storm doors, light fixtures)
– Yard work (e.g., fence post removal)
– Maintenance services
– Emergency repairs
Hours of Operation:
Monday to Saturday: 8 AM to 6 PM
Closed on Sundays
Contact Information:
Phone: (224) 541-0553
Website: https://www.mrhandyman.com/grayslake/?cid=LSTL_MHM000197&utm_source=gmb&utm_campaign=local&utm_medium=organic
Customer Reviews and Sentiment:
Mr. Handyman has received a mixed bag of reviews across platforms, with an overall rating of 4.6 stars based on 308 reviews.
Positive feedback frequently highlights the professionalism, quality of work, and customer service of the technicians.
Examples of positive reviews include:
“Sebastian was very good at explaining what was to be done…I would request him again if we needed any other work done.” – Cindee Schoeps
“Great experience…handled everything extremely professionally.” – Joe McConville
“Polite, professional, and a very hard worker.” – Rosemary Kilimnik
Conversely, there are several negative reviews focusing on communication issues and billing discrepancies.
Examples of negative reviews include:
“When we received the invoice the amount due was more than double…Any attempts at communication have been ignored.” – Jill Calvert
“Made two trips to the hardware store…completely unacceptable.” – Erin Meltzer
Review Summary:
Positive Sentiments: Professional, timely service, clear communication, quality workmanship, and effective problem resolution.
Negative Sentiments: Issues with billing, communication failures, and unsatisfactory completion of requested tasks.
Additional Ratings:
BirdEye: 4.6 stars based on 308 reviews, indicating good customer satisfaction but also reflecting the presence of mixed reviews.
Better Business Bureau (BBB): The business has a profile but is not accredited. There have been a few complaints about customer service and billing issues over the past three years.
Total Lead Smart Rating: 6.5
Conclusion:
Mr. Handyman of Grayslake and Glenview is a viable option for various handyman services, particularly praised for its quality workmanship and professional staff. However, potential customers should be cautious regarding inconsistent service experiences and billing transparency based on the mixed feedback.
Member Since August 2024
Listing Id 171025