Select Floors, Inc. in Albuquerque, New Mexico 87122

Select Floors, Inc.

11900 Pino Ave NE, Albuquerque, NM 87122

3 (2 reviews)

Overview:
Select Floors, Inc. is a wood floor installation service located in Albuquerque, NM. The company is involved in the restoration and installation of wood flooring, catering to residential clients looking to enhance their living spaces.

Services Provided:
– Wood floor restoration
– Wood floor installation

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Operating hours are not specified.

Contact Information:
Phone: (505) 856-2700
Website: http://www.selectfloorsnm.com

Customer Reviews and Sentiment:
Select Floors, Inc. has a mixed reputation with an average rating of 3.0 stars based on 2 reviews.

Positive feedback praises the quality of work:
“Just had our wood floor restored by Select Floors. We are totally happy… The sanding was great with little dust.” – Jack Baillio

However, negative sentiments highlight communication issues and dissatisfaction with the final outcome:
“WORST JOB EVER! Terrible communicators… The job took over twice as long as quoted and looked TERRIBLE.” – Heather Armstrong

Review Summary:
Positive Sentiments: Quality sanding and restoration, customer satisfaction with final results.
Negative Sentiments: Poor communication, delays in project timelines, and unsatisfactory finishes.

Additional Ratings:
BirdEye: 3.0 stars based on 2 reviews, reflecting the mixed feedback from customers.
Total Lead Smart Rating: 4.5/10. This assessment considers the range of sentiments where there is noticeable customer satisfaction in certain aspects; however, the significant issues raised in reviews considerably lower the overall score.

Conclusion:
Select Floors, Inc. may be a viable option for wood flooring services in Albuquerque, NM, particularly noted for quality restoration work. However, potential clients should exercise caution due to the mixed reviews, especially concerning communication and project management issues.

Member Since August 2024

Listing Id 297088

Contact Info

11900 Pino Ave NE, Albuquerque, NM 87122
(505) 856-2700
Lead Smart Rating :
4.5/10.0

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Listing location

11900 Pino Ave NE, Albuquerque, NM 87122

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Reviews

Jack Baillio

3 years ago

Just had our wood floor restored by Select Floors. We are totally happy and what Chuck told us in the beginning of the process was totally correct. The sanding was great with little dust. My wife loves the floors and we could not be more pleased with the work done by Dennis.

Heather Armstrong

7 years ago

WORST JOB EVER! Terrible communicators. Initially had troubles getting the correct wood. Owner insisted the floors were red oak, they are maple. This pushed the start date of our job back considerably. When they finally started the job it ended up taking over twice as long as quoted and looked TERRIBLE. Everywhere there is black sealed next to their uber light filler. They sanded down the vinyl in bathroom. Look for yourself. When I complained and said I wasn’t happy I was told, via text, and I quote, “the white looking filler was present”. It matches the filler they used throughout – and covers nails we know they added. It wasn’t present before. And as professionals, if it was here, it should have come up in part with the sanding and been something they either fixed or talked to us about. “The black finish and old filler may be what you are seeing in other areas”, I was told was also present. THEN WHAT THEY DO? We hired them to add wood in a hallway and refinish the entire house. The owner never did address the fact I can get my fingernails down into the holes they left between planks. While they did a fine job installing the new floor they put down, the rest is unprofessional and looks terrible. Photos are from the current state of my newly refinished floors, NOT before.