Rodriguez Tile Group in Brownsville-TX, Texas 78520

Rodriguez Tile Group

3913 North Expy, Brownsville, TX 78520

4.1 (76 reviews)

Overview:
Rodriguez Tile Group is a tile store located in Brownsville, TX. The business offers a wide selection of tiles and related materials for various renovation projects, catering to both contractors and the general public.

Services Provided:
– Tile sales
– Cement sales
– Remodeling materials

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (956) 350-8222
Website: http://www.rdztilegroup.com

Customer Reviews and Sentiment:
Google Reviews: 4.1 stars based on 76 reviews.

Positive feedback emphasizes the good service, friendly staff, and competitive pricing. Customers have expressed satisfaction with the variety of tiles available.

Examples of positive reviews include:
“Very good service.” – Romel Santana
“The prices of tile and cement are real cheap and the people are very nice and polite.” – Julian Salcedo
“Great customer service. Large variety of tile.” – Yvonne Bar_raza1

Negative feedback centers around issues with returns and customer service, particularly regarding overpricing and refund policies.

Examples of negative reviews include:
“They refused to take the extra materials back which was an excess of $1200.” – Zach M
“Cannot believe I got broken tiles and they couldn’t exchange or refund.” – Veronica

Review Summary:
Positive Sentiments: Good service, friendly and helpful staff, affordable prices, large selection of tiles.
Negative Sentiments: Issues with returns and poor customer service concerning billing practices.

Additional Ratings:
BirdEye: 4.1 stars based on 76 reviews, indicating a similar customer satisfaction trend with highlighted complaints.
Total Lead Smart Rating: 6.5/10. This rating reflects the overall positive sentiment from many customers, balanced against notable customer service issues and unresolved complaints.

Conclusion:
Rodriguez Tile Group seems to be a viable choice for tile and cement supplies in Brownsville, TX, often praised for its selection and pricing. However, potential customers should be cautious of the recurring negative feedback regarding returns and customer service to ensure a satisfactory shopping experience.

Member Since August 2024

Listing Id 301693

Contact Info

3913 North Expy, Brownsville, TX 78520
(956) 350-8222
Lead Smart Rating :
6.5/10.0

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3913 North Expy, Brownsville, TX 78520

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Reviews

Romel Santana

5 months ago

Very good service.

julian salcedo

7 months ago

The prices of tile and crest cement are real cheap and the people working there very nice and polite

Zach M

7 months ago

My elderly father contracted them during COVID for a 2200sq ft job, promised me that I could return any unused materials. Upon completion they refused to take the extra materials back which was an excess of 1200$. They purposely oversold knowing they were taking advantage of my senior citizen parents. I made a call to the manager and then owner before posting this review to try to alleviate the situation, they were not interested. I wouldn’t recommend them unless you watch them closely! Buyer beware!

C Ram

11 months ago

Good prices. Friendly staff. Efficient.

Gregory Vail

a year ago

Excellent selections for renovations or new homes.

Veronica

a year ago

Cannot believe I got the last 6 boxes of rock brought 1 back cuz was all broken and they couldn’t exchange, not refund back,, worst place to buy, not recommend,,

Octavio Salazar

a year ago

Great service

Enrique Robles Sosa

a year ago

I highly recommend it, everything is top-notch and the newest at the forefront always, whatever you are looking for to remodel the floors, walls and bathrooms of your home Rodriguez home center has it, visit it I recommend it.

Yvonne Bar_raza1

2 years ago

Great customer service. Large variety of tile. Good for contractors and for public.

Maria Moreno

2 years ago

Excellent service, the lady who helped me was very friendly and professional, I will definitely come back. My next project. Don’t miss visiting this place, I highly recommend it.