Northwest Tile Supply, Inc.

Overview:
Northwest Tile Supply, Inc. is a tile store located in Bend, Oregon. The company specializes in providing a wide range of tile products and services, catering to both residential and commercial needs.

Services Provided:
– Tile Sales
– Customer Service
– Installation Guidance
– Product Knowledge
– Support for contractors

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (541) 382-2508
Website: https://locations.daltile.com/or/bend/NTS-20505RR1BO/

Customer Reviews and Sentiment:
Northwest Tile Supply, Inc. has received positive feedback overall, with a rating of 4.3 stars based on 18 reviews.

Positive sentiments highlight the high level of customer service and the helpfulness of the staff:
– “I always love the service I get at NW Tile!” – Steve Miller
– “Best customer service in town.” – Alex Olmos
– “They are always helpful and friendly.” – Stan Cotton

However, there are some negative experiences reported, particularly regarding customer interactions:
– “Walked in no one greeted me. The person working there looked me right in the eye and didn’t say a word!” – Chris Houck
– “No one was wearing a mask. I was very uncomfortable and left.” – Mary Bowman

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, helpfulness, and positive experiences, especially for small jobs and contractor support.
Negative Sentiments: Instances of poor customer engagement and safety concerns during visits.

Additional Ratings:
BirdEye: 4.3 stars based on 18 reviews reflect overall customer satisfaction with some noted concerns.
Total Lead Smart Rating: 7.3

Conclusion:
Northwest Tile Supply, Inc. is regarded as a reputable tile store in Bend, OR, known for its outstanding customer service and product knowledge. However, potential customers should be mindful of occasional negative experiences related to customer engagement and safety practices.