Top Tile of Latham

Overview:
Top Tile of Latham is a tile store located in Latham, NY, offering a wide selection of tiles for various projects. Known for its knowledgeable staff and customer service, the store is dedicated to helping customers find suitable tile solutions, making it a go-to destination for home improvement needs.

Services Provided:
– Tile sales
– Expert consultation
– Wide selection of tiles
– Customer assistance and support

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (518) 783-7888
Website: http://www.toptilelatham.com/

Customer Reviews and Sentiment:
Top Tile of Latham has received positive feedback across various platforms with a strong average rating of 4.7 stars based on 53 reviews.

Positive feedback highlights the staff’s helpfulness, knowledge, and professionalism. Customers especially appreciated the friendly service and the store’s extensive tile selection.

Examples of positive reviews include:
“VERY helpful in finding a tile solution for our latest project. Friendly, knowledgeable, patient.” – Richard Frank
“Extremely knowledgeable staff asked all of the questions to make sure I had everything I needed.” – Carol Gundersen

However, some reviews noted concerns regarding communication, particularly delays in product availability and lack of proactive updates.

Negative sentiments include:
“Takes a long time for tiles to come in… Lack of contact with customer.” – Luisa Polsinelli

Review Summary:
Positive Sentiments: Helpful staff, extensive product selection, professional service, customer-oriented approach.
Negative Sentiments: Delays in product delivery, communication issues regarding order status.

Additional Ratings:
– Google Reviews: 4.7 stars based on 53 reviews.

Total Lead Smart Rating: 8.5/10
This rating reflects the overall customer satisfaction and quality of services, taking into account the positive feedback along with the noted communication issues.

Conclusion:
Top Tile of Latham is a highly recommended tile store in Latham, NY, well-regarded for its excellent customer service and wide-ranging tile selection. While many customers have had positive experiences, potential clients should be prepared for possible delays in product delivery and consider proactive communication for updates on their orders.