Roma Tile Supply

Overview:
Roma Tile Supply is a tile store located in Holbrook, NY, offering a vast selection of tiles for various home improvement projects. The company is known for its exceptional customer service and has built a reputation for helping clients choose the right tiles for their needs.

Services Provided:
– Tile selection
– Design consulting
– Product recommendations
– Personalized service

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (631) 580-3555
Website: http://romatilenewyork.com/

Customer Reviews and Sentiment:
Roma Tile Supply has received positive feedback prominently reflected in its reviews:

Google Reviews: 4.8 stars based on 62 reviews.

Positive feedback highlights the company’s helpfulness, extensive selection of tiles, and knowledgeable staff. Customers appreciate the personalized service they receive, particularly from employees like Ronnie and Angela.

Examples of positive reviews include:
“Big thanks to Roni, Angi and Paul for helping me find the right tile for my bathroom and kitchen project!” – Brendon Luu
“Ronnie helped me pick out something to go with the cabinets I had ordered. Working with Ronnie is like working with my own private interior designer.” – Holly Schiller

However, there was a mention of a lack of follow-up in one review, indicating occasional gaps in customer engagement.

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, extensive tile selection, and personalized design assistance.
Negative Sentiments: Occasional lack of follow-up on customer queries.

Additional Ratings:
BirdEye: 4.8 stars based on 62 reviews indicates a strong customer satisfaction level.

Total Lead Smart Rating: 9.0/10
This rating reflects the overwhelmingly positive sentiments from customers, coupled with minor concerns about follow-up service.

Conclusion:
Roma Tile Supply stands out as a premier choice for tile shopping in Holbrook, NY, especially praised for its wide selection and knowledgeable staff. Customers looking for personalized service and design assistance will likely appreciate their experience at Roma Tile Supply, though they may want to be aware of the occasional follow-up concerns.