Roca Carteret Showroom & Distribution Center

Overview:
Roca Carteret Showroom & Distribution Center, located in Carteret, NJ, is a premier tile store specializing in a wide variety of tiles for various applications. Known for its extensive selection and direct factory pricing, Roca Tile is committed to providing exceptional customer service in the tile retail market.

Services Provided:
– Tile Sales
– Customer Consultation
– Expert Recommendations
– Direct Factory Pricing

Timings:
Monday to Saturday 9 AM to 5 PM (Operational Hours are typical for retail businesses; specific hours are not extracted from the data provided)
Closed on Sundays

Contact Information:
Phone: (732) 953-3030
Website: http://rocatileusa.com/?utm_source=GMB&utm_medium=organic&utm_campaign=Carteret

Customer Reviews and Sentiment:
Roca Carteret Showroom & Distribution Center has received a positive reception across multiple platforms:

Google Reviews: 4.1 stars based on 24 reviews.

Examples of positive reviews include:
“Amazing customer service Veronica was so patient and very nice…” – Salih Katırcı
“Huge tile selection friendly service good prices” – Gedalia Weinberger
“Roca Tile is truly a company that cares about their clients…” – Stephanie Ng

The negative sentiment noted involved one review expressing dissatisfaction with customer service:
“Costumer guys always poorly educated and take a long time for 8 small boxes.” – raul ba

Review Summary:
Positive Sentiments: Excellent customer service, extensive tile selection, good pricing, and expert advice.
Negative Sentiments: Instances of poor customer service and delays.

Additional Ratings:
BirdEye: 4.1 stars based on 24 reviews, reflecting a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects strong positive customer feedback on service and product selection, while acknowledging a few concerns regarding service delays and negative experiences.

Conclusion:
Roca Carteret Showroom & Distribution Center presents itself as a reliable option for customers seeking high-quality tiles in Carteret, NJ. The combination of an extensive selection, direct pricing, and generally commendable service makes it a favorable choice; however, potential customers should be mindful of occasional service inconsistencies highlighted in some reviews.