Kate-Lo Tile & Stone Order Desk & Warehouse

Overview:
Kate-Lo Tile & Stone Order Desk & Warehouse, located in Plymouth, MN, is a reputable tile store specializing in a wide selection of tile and stone products. With a legacy of quality service, it serves both contractors and private customers, offering a range of materials for various tiling needs.

Services Provided:
– Tile sales
– Stone products
– Knowledgeable customer service
– Quick product retrieval from warehouse

Timings:
Monday to Friday 8 AM to 5 PM
Closed on Saturdays and Sundays.

Contact Information:
Phone: (763) 545-5455
Website: https://www.katelotile.com/location/plymouth-mn-warehouse-headquarters/

Customer Reviews and Sentiment:
Kate-Lo Tile & Stone has received mixed reviews across various platforms:
Google Reviews: 4.2 stars based on 19 reviews.

Positive sentiments highlight their extensive selection, knowledgeable staff, and efficient service. Customers appreciate the quality of the products offered.

Examples of positive reviews include:
“Fantastic place for all your tile and stone needs. Friendly staff too!” – Justin Jennrich
“High-quality tile at genuine clearance prices… Helpful and knowledgeable staff.” – Jim Mac
“Pick up of product was fast and friendly!” – Mark Bisek

Conversely, some complaints center around customer service issues and slow service.

Examples of negative reviews include:
“This place is very bad if you have a different accent… The customer service is bad.” – David’s Urgent Garage Door
“Supper slow.” – Craig Jones

Review Summary:
Positive Sentiments: Excellent selection of products, knowledgeable and friendly staff, quick service, good pricing.
Negative Sentiments: Customer service concerns, slow service reported by some customers.

Additional Ratings:
BirdEye: 4.2 stars based on 19 reviews, indicating overall customer satisfaction with occasional service issues noted.
Total Lead Smart Rating: 7.0/10. The score reflects a generally positive customer experience despite some criticisms regarding service and a few isolated customer complaints.

Conclusion:
Kate-Lo Tile & Stone Order Desk & Warehouse appears to provide a solid option for those seeking tiles and stones in Plymouth, MN. The store is particularly noted for its product quality and staff knowledge, though some customers have reported service-related issues that potential shoppers should consider.