Fitzgerald Stone & More, Inc. in Peabody, Massachusetts 1960

Fitzgerald Stone & More, Inc.

108 Newbury St E, Peabody, MA 01960

4.7 (48 reviews)

Overview:
Fitzgerald Stone & More, Inc. is a leading tile store situated in Peabody, MA. Known for its exceptional customer service and a wide selection of tiles, cabinetry, and countertops, this company caters to both homeowners and contractors looking to enhance their home remodeling projects.

Services Provided:
– Tile sales
– Kitchen and bathroom remodeling
– Cabinetry
– Countertops
– Interior design assistance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (978) 504-5524
Website: https://peabodytile.com/

Customer Reviews and Sentiment:
Fitzgerald Stone & More, Inc. boasts a high rating of 4.7 stars based on 48 reviews.

Positive feedback emphasizes the company’s professionalism, quality of service, and knowledgeable staff. Customers have particularly praised Viviane, Tom, and Yasmin for their dedication and support during the selection process.

Examples of positive reviews include:
“Projects are completed on time, and the collaboration is always smooth.” – Ronny Rigotti
“Ten stars for the team — highly recommend!!” – Karen Whitley
“Great service overall and our new bathroom looks amazing.” – Carey Neal

However, there is a notable complaint reflecting subpar contractor performance, impacting customer satisfaction.
“The contractor installed my kitchen floor incorrectly and now I’m stuck with it.” – Joie Busby

Review Summary:
Positive Sentiments: High-quality service, excellent customer support, knowledgeable staff, diverse product selection, and smooth project collaboration.
Negative Sentiments: Issues with contractor performance and installation quality that led to customer dissatisfaction.

Additional Ratings:
BirdEye: 4.7 stars based on 48 reviews, indicating strong customer satisfaction.
Better Business Bureau (BBB): The business has a profile but no accreditation; it has not received any complaints in the last three years.

Total Lead Smart Rating: 9.0
This rating reflects the high customer satisfaction and professional service offered by the company, with a slight deduction for the noted contractor issue.

Conclusion:
Fitzgerald Stone & More, Inc. emerges as a highly regarded choice for tile and home remodeling services in Peabody, MA. Their strong positive sentiment highlights their commitment to customer satisfaction and expert service, but potential clients should be cautious of contractor-related issues as noted in some reviews.

Member Since August 2024

Listing Id 327230

Contact Info

108 Newbury St E, Peabody, MA 01960
(978) 504-5524
Lead Smart Rating :
9.0/10.0

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108 Newbury St E, Peabody, MA 01960

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Reviews

Ronny Rigotti

5 days ago

As a partner company working alongside Fitzgerald, we have always been impressed by their professionalism and dedication. Their commitment to quality and attention to detail aligns perfectly with our own standards. Projects are completed on time, and the collaboration is always smooth, thanks to their efficient communication and reliable service. Fitzgerald’s ability to provide competitive prices makes them an invaluable partner. Their team is not only skilled but also incredibly accommodating, making every joint project a success.

Karen Whitley

a month ago

Highest praise to Viviane, Tom and Yasmin!!! We spent SO many hours with Viviane to pick the perfect tile. We appreciated her humor, patience, creativity and design sense. She was very busy but made us feel like we were her only customers. When the tile we picked was out of stock, she knew our project so well that she picked out an even better substitute. Yasmin and Tom were also super helpful and responsive through the whole process. They all worked closely with our contractor to make sure that our project was as smooth as possible and it came out GREAT! We can’t be happier. Ten stars for the team — highly recommend!!

Stephanie

a month ago

Beautiful showroom! Build your kitchen of your dreams here! Thank you for our amazing cabinets!

Stephen Foley

3 months ago

Great service, great selection, great people.

Carey Neal

3 months ago

It was a great experience working with Tom and Yasmin, and the whole crew. They helped find the perfect tile for our project. Great service overall and our new bathroom looks amazing.

Cristina Alves

5 months ago

Great company loved working with Viviane! Very professional, a lot of knowledge and helpful with our bathroom and kitchen remodel. The showroom was great to see many different kinds of materials and samples, and they took the time to explain the differences. Highly recommend working with Fitzgerald Stone!

Reed Rappoli

5 months ago

The best company to work with for tile, cabinets and countertops! Amazing attention to detail, and they came up with beautiful design options that I could’ve never thought of myself. Viviane and Tom are the best!

ANNA ORFANIDES

6 months ago

As an interior designer it’s imperative to be able to rely on companies that provide great customer service as well as quality products. That’s what I find at Fitzgerald stone & more. Everyone there is great! Knowledgeable, friendly, professionals. They offer amazing selections of tiles, countertops and cabinetry. I highly recommend them.

Joie Busby

10 months ago

Be careful, his contractors are not the best. They installed my kitchen floor incorrectly and now I’m stuck with it.

Jack Horgan

a year ago

Best local tile shop in the area. Great selection of tile. Friendly people cater to your needs they also answer the phone which is a huge plus for me as a contractor. Must visit if you’re doing a bathroom or kitchen renovation and need tile.