PORCELANOSA Rockville Warehouse

Overview:
PORCELANOSA Rockville Warehouse is a tile store located in Rockville, MD, specializing in high-quality porcelain tiles and home decor items. The store is known for its professional service and wide selection of products, catering to both professionals and amateur DIY enthusiasts.

Services Provided:
– High-quality porcelain tiles
– Custom vanities fabrication
– Home decor items
– Order placement and returns management

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (301) 294-8193
Website: http://www.porcelanosa-usa.com

Customer Reviews and Sentiment:
Google Reviews: 4.1 stars based on 27 reviews.

Positive feedback highlights the company’s professional service, including quick order fulfillment and helpful staff. Customers have praised the wide selection of high-quality tiles and the ease of making returns.

Examples of positive reviews include:
“I liked it, they served me quickly.” – Mario Aparicio
“Outstanding service and flexibility.” – Reth Kim
“Excellent staff…Very wide selection for the pros.” – Jake Jacobs

Negative sentiments point towards issues such as delays in order processing and dissatisfaction with damaged or poorly packaged products.

Examples of negative reviews include:
“Warning!!! Please do not loading pallet of tile…” – Joey Hwang
“They are very slow getting your order.” – Wade Robinson

Review Summary:
Positive Sentiments: Professional service, quick order fulfillment, helpful staff, wide selection of tiles, and ease of returns.
Negative Sentiments: Issues with order delays, poor packaging, and customer service failures.

Additional Ratings:
BirdEye: 4.1 stars based on 27 reviews, reflecting a general satisfaction with the store’s offerings but with some noted issues.
Total Lead Smart Rating: 7.5/10. This rating is based on the overall positive sentiment from many satisfied customers, although concerns over slow service and product handling slightly lower the score.

Conclusion:
PORCELANOSA Rockville Warehouse is a solid choice for high-quality tiles and home decor in Rockville, MD. The store is especially noted for its professional service and extensive product range, but potential customers should be mindful of some reports regarding order delays and packaging issues before visiting.