Traditions in Tile and Stone – Showroom and Warehouse

Overview:
Traditions in Tile and Stone – Showroom and Warehouse, located in Macon, GA, is a premier tile store offering a wide range of beautiful tile options for various applications. With a focus on exceptional customer service, the showroom provides a welcoming environment for customers to choose the perfect materials for their projects.

Services Provided:
– Tile sales
– Design consultation
– Custom tile selection
– Product sourcing

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (478) 477-8881
Website: http://www.traditionsintile.com/

Customer Reviews and Sentiment:
Traditions in Tile and Stone has received high praise from its customers:

Google Reviews: 4.8 stars based on 16 reviews.

Positive feedback emphasizes the professionalism, patience, and helpfulness of the staff, particularly noting exceptional service from employees such as Georgeanna and Andrea.

Examples of positive reviews include:
“Georgeanna was patient and you could tell she wanted us to be happy rather than just trying to make a sale.” – Alan McGough
“Lovely selection and knowledgeable staff.” – Trevor Simko
“I was very pleased with the service & products!” – Margaret Hitchcock

A noted criticism involves the store’s policy of not allowing returns on unopened products, which some customers found disappointing.

Review Summary:
Positive Sentiments: Exceptional customer service, friendly and professional staff, diverse and beautiful tile selections, timely product availability.
Negative Sentiments: Strict return policy on unopened products.

Additional Ratings:
BirdEye: 4.8 stars based on 16 reviews, reflecting consistent customer satisfaction.
Total Lead Smart Rating: 9.2/10. This rating demonstrates the store’s strong reputation, high-quality service, and minor issue with the return policy that could affect customer satisfaction.

Conclusion:
Traditions in Tile and Stone – Showroom and Warehouse emerges as a highly regarded tile store in Macon, GA, celebrated for its outstanding customer service and extensive product selection. Prospective customers can expect a positive shopping experience, although they should be mindful of the store’s return policy.