PORCELANOSA Miami – Design District

Overview:
PORCELANOSA Miami – Design District is a tile store located in Miami, FL. The company offers a variety of high-quality tiles and related products, positioning itself as a modern solution for home design needs.

Services Provided:
Tile sales, home design consultation, installation services, customer service for product inquiries.

Timings:
Monday to Saturday 10 AM to 6 PM
Closed on Sundays.

Contact Information:
Phone: (786) 329-6753
Website: http://www.porcelanosa-usa.com/

Customer Reviews and Sentiment:
PORCELANOSA Miami has received mixed reviews across various platforms:

Google Reviews: 3.9 stars based on 30 reviews.

Positive feedback emphasizes the quality of products, friendly and professional staff, and a well-maintained showroom.

Examples of positive reviews include:
“Excellent service, very friendly, cordial and very professional.” – Francesco Onorato
“Loved the showroom!!” – Daza Designsinc
“Really good inventory in tiles and great prices.” – Javier Santaliz

Conversely, negative feedback highlights problems with customer service, product quality issues, and long wait times for orders.

Examples of negative reviews include:
“Terrible service, impossible to get ahold of when there is an issue.” – Talia B
“Porcelanosa is biggest scam and fraud!” – Rene Paganini
“The worst experience with salesperson/customer service ever.” – Laura Marchesini

Review Summary:
Positive Sentiments: Friendly and professional service, beautiful showroom, good quality and diverse product offerings.
Negative Sentiments: Poor customer service, long delivery times, and issues with product quality.

Additional Ratings:
BirdEye: 3.9 stars based on 30 reviews, reflecting a similar trend of customer satisfaction with significant concerns regarding service.
Total Lead Smart Rating: 6.5/10. This rating considers the overall product quality and service feedback alongside the notable complaints and mixed experiences from customers.

Conclusion:
PORCELANOSA Miami – Design District shows promise in terms of product variety and quality with positive remarks regarding their staff and inventory. However, potential customers should be aware of the prevalent issues with customer service and product delivery that have marred the shopping experience for others.