American Tile Distributors Inc

Overview:
American Tile Distributors Inc is a family-owned tile store located in Fort Myers, Florida. They specialize in providing a wide selection of high-quality tiles, including porcelain flooring, and are known for their exceptional customer service and professional guidance throughout the selection process.

Services Provided:
– Tile sales (porcelain, vinyl, and other types)
– Customer service consultation
– Expert advice on tile selection and installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (239) 275-4111
Website: N/A

Customer Reviews and Sentiment:
American Tile Distributors Inc has received favorable reviews across various platforms:

Google Reviews: 4.4 stars based on 38 reviews.

Positive feedback predominantly emphasizes the excellent customer service and the vast selection of quality tiles. Customers appreciate the knowledge and professionalism of the staff, particularly Carmen and Mike.

Examples of positive reviews include:
“Carmen and Gloriana… exceptional!” – Patricia Larsen
“Huge selection of high-quality porcelain flooring!” – Bette Bierling
“Good selections, good prices, great service!” – Ron Hall

On the downside, one reviewer pointed out poor customer service, noting a lack of professionalism, which represents the negative sentiment.

Negative feedback example:
“Terrible customer service. Complete lack of professionalism.” – Brian

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, great selection of tiles, reasonable pricing.
Negative Sentiments: Isolated incidents of poor customer service and professionalism.

Additional Ratings:
BirdEye: 4.4 stars based on 38 reviews, showing consistent customer satisfaction with a minor issue noted.
Total Lead Smart Rating: 8.0

This rating reflects the overall positive sentiment from customers regarding product quality and service, while acknowledging the negative comments as a point of concern.

Conclusion:
American Tile Distributors Inc stands out as a reputable option for tile selection in Fort Myers, FL, particularly praised for their knowledgeable staff and extensive product range. However, potential customers may want to exercise caution due to some negative feedback regarding customer service.