TileCo Distributors

Overview:
TileCo Distributors, located in San Luis Obispo, CA, is a specialized tile store known for offering a variety of marble and tile products. The company emphasizes professionalism and knowledge, distinguishing itself in the local market.

Services Provided:
– Marble and tile sales
– Customer service and support
– Assistance in design choices

Timings (Example: Monday to Saturday 9 AM to 5 PM):
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (805) 439-4601
Website: www.tilecodist.com

Customer Reviews and Sentiment:
TileCo Distributors has garnered a solid reputation with an overall rating of 4.6 stars based on 48 reviews.

Positive feedback highlights the staff’s professionalism, helpfulness, and dedication to customer service. Customers have expressed their satisfaction with the knowledge available at the store.

Examples of positive reviews include:
“Tileco SLO has always been my choice of a go to place for marble and tile products.” – David Baker
“Love the staff here. Helpful and patient with me.” – Anna Tuttle

On the other hand, there are notable complaints regarding customer service, with a few customers mentioning unwelcoming and rude experiences.

Examples of negative reviews include:
“Horrible customer service. Rude and unwelcoming.” – K V
“They didn’t want my business. They are rude and discriminatory.” – Cory Johnson

Review Summary:
Positive Sentiments: Professionalism, helpful staff, problem resolution, and high-quality products.
Negative Sentiments: Poor customer service experiences, rudeness, and lack of attention to customers.

Additional Ratings:
Google Reviews: 4.6 stars based on 48 reviews

Total Lead Smart Rating: 7.4/10
This rating reflects the generally strong feedback about product and service quality, tempered by serious concerns regarding customer service that impacted some customers’ experiences.

Conclusion:
TileCo Distributors stands out as a reputable choice for tile and marble products in San Luis Obispo, CA, celebrated for its knowledgeable staff and range of offerings. However, prospective customers should be cautious of the mixed feedback regarding customer service and ensure their expectations align with the experiences shared in reviews.