Discount Tile Center Inc. in Los Angeles, California 90034

Discount Tile Center Inc.

8627 Venice Blvd., Los Angeles, CA 90034

3.7 (43 reviews)

Overview:
Discount Tile Center Inc. is a tile store located in Los Angeles, CA. The business specializes in providing a variety of tiles suitable for different needs, ranging from home renovations to contractor requirements.

Services Provided:
– Tile sales
– Customer service
– Price matching

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (310) 202-1915

Customer Reviews and Sentiment:
Discount Tile Center Inc. has received mixed reviews across various platforms:

Google Reviews: 3.7 stars based on 43 reviews.

Positive feedback emphasizes the extensive selection of tiles, competitive pricing, and friendly customer service. Customers have praised the helpfulness of staff, especially mentioning individual staff members like Samson and John.

Examples of positive reviews include:
“Owner Samson was very nice to deal with.” – Pejman Kooklanfar
“Good selection and great customer service!” – Erin O’Connor
“John was amazingly helpful, met others’ prices and my kitchen is beautiful!” – M J W

Negative feedback often points to issues with customer service and product quality. A few customers expressed dissatisfaction regarding the rudeness of staff and problems with defective products.

Examples of negative reviews include:
“The tile was supposed to be 60% off, but they only gave me 40% and would not replace the broken tile.” – Keith Torrez
“You are not helped, you are more left on your own.” – Endre Barath, Jr.

Review Summary:
Positive Sentiments: Great selection of tiles, friendly staff, good prices, and helpful customer service.
Negative Sentiments: Rude sales staff, quality control issues with products, and lack of assistance for customers.

Additional Ratings:
Total Lead Smart Rating: 6.5/10
This rating reflects a generally satisfactory customer experience with notable positive sentiments, though overshadowed by complaints related to customer service and product issues.

Conclusion:
Discount Tile Center Inc. appears to offer a solid selection of tiles and competitive pricing in Los Angeles, CA. While many customers commend the friendly service and the helpfulness of certain staff members, potential buyers should be cautious of the mixed reviews and lingering issues concerning customer service and product quality.

Member Since August 2024

Listing Id 319283

Contact Info

8627 Venice Blvd., Los Angeles, CA 90034
(310) 202-1915
Lead Smart Rating :
6.5/10.0

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8627 Venice Blvd., Los Angeles, CA 90034

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Reviews

Pejman kooklanfar

2 months ago

Owner Samson was very nice to deal with.🇺🇸👍 …

Erin O'Connor

2 months ago

Good selection and great customer service!

Pieter Smith

8 months ago

good selection but the attitude of the sales staff leave something to be desired

M J W

a year ago

So many tiles. John was amazingly helpful, met others’ prices and my kitchen is beautiful!

Xander X

a year ago

Nice people and professional service!

David Stewart

a year ago

We got some beautiful tile here 8 years ago. Went by yesterday and it appears to be out of business. No answer on the phone and gates across the doors. No signage, but no signs of occupancy.

Gino Joukar

a year ago

Great prices, selection and friendly service, you can get a great deal here and pay half off retail

Keith Torrez

2 years ago

Where to start? I bought tiles, but all the boxes were taped up. To my ‘surprise’, many of the tiles were broken and the broken pieces weren’t even in the box. The tile was supposed to be 60% off, but they only gave me 40% and would not replace the broken tile. I’ve been to many tile stores, but this place has the WORST customer service. Rude and unhelpful, one can tell they don’t care about the customer. I went there because it was closest to my jobsite. You may as well drive to another store, because you’re wasting your time and money here.

Endre Barath, Jr.

3 years ago

perfect for contractor reasonable prices but you are not helped you are more left on your own

Richard Hasselberger

3 years ago

Discount Tile Center treated this first time customer like a long time friend and gave me a great deal on the boarder tile I needed to finish tiling in my studio. The staff helped me pick the right piece to match my existing tiles and counter. They are knowledable and friendly. I couldn’t be happier.