All Natural Stone in Berkeley, California 94710

All Natural Stone

611 Hearst Ave, Berkeley, CA 94710

4.7 (94 reviews)

Overview:
All Natural Stone is a specialty tile store located in Berkeley, CA. The company offers a wide selection of stone products, including quartzite, granite, marble, and limestone slabs, catering to customers looking for quality materials for their design projects.

Services Provided:
– Tile Sales
– Stone Slab Sales
– Customer Consultation
– Design Assistance

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (510) 843-5959
Website: http://allnaturalstone.com/

Customer Reviews and Sentiment:
All Natural Stone has received favorable reviews overall, with a high rating of 4.7 stars based on 94 reviews.

Positive feedback highlights aspects such as knowledgeable staff, helpful customer service, and a wide selection of products.

Examples of positive reviews include:
“Great staff….very helpful” – Red Hawkins
“Amazing selection and knowledgeable staff.” – Patrick Leaper
“Cameron…went above and beyond throughout the process.” – Jocelyn Wilson

Conversely, some customers expressed dissatisfaction with the service received, particularly noting inconsistencies in staff engagement and attitude.

An example of a negative review includes:
“Couldn’t have made it more clear that she’d rather be doing something else.” – BPM

Review Summary:
Positive Sentiments: Knowledgeable staff, extensive selection, helpful consultations, great customer service.
Negative Sentiments: Inconsistent employee engagement, some customer experiences indicated a lack of warmth or willingness to assist.

Additional Ratings:
Google Reviews: 4.7 stars based on 94 reviews, indicating general customer satisfaction but highlighting variability in service quality.
Total Lead Smart Rating: 7.5/10. This rating reflects strong positive sentiments from many customers alongside some concerns about service consistency.

Conclusion:
All Natural Stone appears to be a promising choice for customers in Berkeley, CA, seeking quality stone products and professional guidance. While the majority of reviews praise the knowledgeable staff and extensive product range, potential shoppers may want to consider experiences related to service consistency.

Member Since August 2024

Listing Id 300010

Contact Info

611 Hearst Ave, Berkeley, CA 94710
(510) 843-5959
Lead Smart Rating :
7.5/10.0

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611 Hearst Ave, Berkeley, CA 94710

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Reviews

Red Hawkins

8 months ago

Great staff….very helpful

BPM

a year ago

Less like a store than like a coworking space. Not clear who’s an employee and who isn’t. When we found an employee, she treated us like aliens. Couldn’t have made it more clear that she’d rather be doing something else

Adam Benjamin

a year ago

They have a large showroom. Knowledgeable staff helped us find great tile for our kitchen. We were very pleased.

TAMARA SUTTON

a year ago

Marti was SOOO helpful.She had answers for all my questions.She was real pleasant to work with. We will be buying all our stone needs from her!!

Brenda Francis

a year ago

Alana, she was very helpful in make suggestions and idea’s

Patrick Leaper

2 years ago

Amazing selection and knowledgeable staff.

Jocelyn Wilson

2 years ago

All natural stone is a great store with lots of options to choose from. With the help of Cameron, we were able to find the perfect quartzite slab for our kitchen remodel. Cameron was really easy going and went above and beyond throughout the process. Highly recommend!

Andrea O.K.

2 years ago

We went to All Natural Stone and Paolo was very helpful. In fact, he gave us very good advice and spent a good amount of time explaining to us the pros and cons of what we wanted to buy. Unfortunately, in our second visit we had Angel. She was just nasty and very condescending. She has no clue what is she talking about. I asked her questions and the only thing she was able to say was ” depending on the design you want” Totally useless. I don’t know who she thinks she is. We will wait for Paolo to get another appointment.

Karen Lincoln

2 years ago

My husband and I went into the Berkeley location this morning and was never greeted (no good morning, no if you need help let me know) or acknowledged. We left and not a word was spoken by any staff member to us during the entire time we were looking around. No one looked up from their desk/monitors to say anything or help. We were in the market for a slab for an island and countertops, and were hoping to get help to place an order. 9/29/21 Update I wanted to update my review with 5 Stars! We went to All Natural Stone in Burlingame and we were pleasantly surprised with the great service we received. We worked with Sherri Jarrett and got the A+ treatment. We purchased our slabs from All Natural Stone and are more than happy with the results. Sherri made sure that the veins on the island matched the waterfall sides. Definitely the WOW factor.

Rita Bagchi

2 years ago

Great knowledgeable staff and extensive selection of beautiful quartzite, granite, marble, and limestone slabs for your design projects.