Facings of America Inc in Scottsdale, Arizona 85260

Facings of America Inc

16421 N 90th St, Scottsdale, AZ 85260

4.8 (54 reviews)

Overview:
Facings of America Inc is a premier tile showroom located in Scottsdale, AZ. They offer an extensive selection of tiles, with a strong focus on customer service and expert guidance through the selection process. The company is particularly noted for its knowledgeable staff, making them a go-to destination for both homeowners and designers.

Services Provided:
– Tile sales
– Consultation and advice on tile selection
– Recommendations for tile installers

Timings:
By appointment only

Contact Information:
Phone: (480) 222-8480
Website: https://www.facingsofamerica.com/

Customer Reviews and Sentiment:
Facings of America Inc has received highly positive reviews overall:

Google Reviews: 4.8 stars based on 54 reviews.

Positive feedback centers on the exceptional service provided by staff members like Paul Kelley, who is praised for his expertise and customer engagement.

Examples of positive reviews include:
“Paul Kelley is amazing to work with. His expertise are invaluable.” – Jelena Martic
“Everyone on the team is a pleasure to work with.” – Kris Harline
“Paul and his team are truly fabulous to work with.” – Laura Weaver

A noted complaint relates to customers being unaware that visits are by appointment only, leading to wasted trips:
“Would be nice if they’d list their hours as ‘by appointment only.’ Wasted trip.” – Marcie Longstaff

Review Summary:
Positive Sentiments: Exceptional customer service, knowledgeable staff, extensive and high-quality tile selection.
Negative Sentiments: Lack of clear operational hours and appointment information.

Additional Ratings:
BirdEye: 4.8 stars based on 54 reviews, demonstrating a consistent trend of high customer satisfaction.

Total Lead Smart Rating: 9.2/10

Conclusion:
Facings of America Inc is highly regarded in Scottsdale, AZ for its wide selection of tiles and outstanding customer service, particularly from staff like Paul Kelley. However, potential customers should note that visits are by appointment only to avoid any inconvenience. Overall, it appears to be an excellent choice for tile selection and consultation.

Member Since August 2024

Listing Id 333293

Contact Info

16421 N 90th St, Scottsdale, AZ 85260
(480) 222-8480
Lead Smart Rating :
9.2/10.0

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16421 N 90th St, Scottsdale, AZ 85260

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Reviews

Jelena Martic

4 months ago

My favorite tile showroom! Paul Kelley is amazing to work with. His expertise are invaluable.

Marcie Longstaff

6 months ago

Drove all the way up here because of the great reviews only to discover they work by appt only. Would be nice if they’d list their hours as “by appointment only.” Wasted trip.

Kris Harline

8 months ago

Facings of America is my go-to for all things tile! Everyone on the team is a pleasure to work with. Paul Kelley is absolutely amazing and brings next-level knowledge and customer service. He is incredibly knowledgeable, responsive, honest and goes above and beyond to make our projects stellar each and every time! If you are lucky, he will even freestyle rap for you! Could not recommend Facings more!

Curt Pavlicek

9 months ago

When we built our home we had the pleasure of working with Paul Kelley with Facings of America. Paul had extensive knowledge of the stone and tile we purchased and had great recommendations on the tile installers. It was nice to work with a company and the knowledge that Paul had to bring everything together for us.

Laura Weaver

10 months ago

Paul and his team are truly fabulous to work with. I literally cannot say enough good things about them. They are an integral part of the success in my business. Not to mention dozens of happy clients. Confidently, highly recommend them!!

michelle jefferson

11 months ago

Facings has such a great tile selection and the staff is so knowledgeable.

Laura Clarkson

2 years ago

I worked with Paul Kelley at Facings of America and have had an excellent experience. He helped me carefully pick out floors (wood and tile) and tile for our bathrooms, made recommendations for grout, etc. The products have been very high quality. I would highly recommend Facings of America and in particular, Paul Kelley.

Robyn Lugo

2 years ago

Facings has an extensive showroom with everything from well priced tile to beautiful hand made tiles. Marwah has been extremely helpful in finding the right tiles for the project and is great to work with!

Jeannine and Greg mona

2 years ago

A place where Designer’s go and find one of a kind materials. Marwah is an outstanding sales rep with a great understanding of all aspects of design and materials.

Michelle Pierce

2 years ago

I love working with Kristina and the team at Facings of America. We always find copious amounts of inspiration in their showroom, their product offering is incredible (spanning all the genres), and their service is top notch. They’re a fantastic resource and we’re thankful to have them as a preferred vendor!