Daltile, American Olean, Marazzi Sales Service Center

Overview:
Daltile, American Olean, Marazzi Sales Service Center is a tile store located in Scottsdale, AZ. The store offers a wide variety of tile products and prides itself on its helpful staff and extensive selection, catering primarily to both contractors and retail customers.

Services Provided:
– Tile sales
– Various tile product lines (Daltile, American Olean, Marazzi)
– Customer assistance and sales support

Timings:
Monday to Friday: 7 AM to 4 PM

Contact Information:
Phone: (480) 443-1057
Website: https://locations.daltile.com/az/scottsdale/307

Customer Reviews and Sentiment:
Daltile has received a mix of positive and negative reviews, with an overall rating of 4.4 stars based on 42 reviews.

Positive feedback emphasizes the store’s helpful staff, great product selection, and efficient service. Examples of positive reviews include:
“Lots to choose from and the staff is very helpful.” – Julie Furlong
“Great product lines and the staff is really helpful. They are knowledgeable…” – bob tomiczek

However, negative sentiments have been centered around poor customer service experiences. Examples of negative feedback include:
“No customer service for the little guys.” – Nik Dombrowsk
“Horrible customer service and not at all customer friendly.” – Michael Miller

Review Summary:
Positive Sentiments: Helpful staff, extensive product selection, knowledgeable employees, and efficient ordering process.
Negative Sentiments: Poor customer service experiences, particularly concerning accessibility for retail customers and rigid store hours.

Additional Ratings:
BirdEye: 4.4 stars based on 42 reviews, indicating a generally positive customer experience despite some complaints regarding service quality.
Total Lead Smart Rating: 7.0/10. This rating reflects a relatively strong customer satisfaction based on the variety of product offerings and helpful staff but is tempered by the notable complaints about customer service.

Conclusion:
Daltile, American Olean, Marazzi Sales Service Center in Scottsdale, AZ, offers a broad assortment of tile products and has a reputation for helpful staff. While many customers have had positive experiences, potential customers should take into consideration the mixed reviews related to customer service, particularly regarding store hours and accessibility.