Preferred Construction LLC

Jeff Bsomething

3 months ago

When my project was finished at the end of June ’23, I had nothing but praise for this company. It was a complete remodel of the master bath, removed a wall between the kitchen and dining area, new floors throughout, and few other tidbits here and there. There were a few small snags here and there, like the workers using my tools out of my garage, leaving dirty food containers in one of the kitchen drawers (the house was unoccupied during the work, but still), and a couple design and installation issues. All of these complaints were very professionally handled by the project manager, and I still had a positive opinion of the company. Long/short: an issue became apparent with the new LVP flooring. Eventually, a small crew was sent out to try to fix the issue – 2 weeks of intense hammering and grinding of concrete. They were very intrusive and messy (note the house was unoccupied during the work – that was by design to AVOID EXACTLY THIS!) This was partially successful. I’m unsure of how much of the old issues persisted, or how much was newly developed, but the floors are still not up to standards. A few weeks later, William Brown came out with Ricardo to look at the issue. I was told they would look into ‘manufacturer defect’ as the cause of the problems, and that Preferred has been in Vegas for so many years, and they aren’t going anywhere, that they stand behind their work. That was 1/11/24. I’ve heard nothing since. I contacted the manufacturer (Floor & Décor), and initiated my own complaint for a defective product. A 3rd party inspector did his thing: “Unfortunately, the issues being seen are not warranted as there were no manufacturing related defects found. The installer is responsible for following all the provided guidelines. Failure to follow these guidelines compromises the structural integrity of the flooring and voids the warranty.” They did such a beautiful job on everything else! But the floor, which is expected to last beyond my own lifetime, and is literally underfoot every day, is flawed. And they have so far refused to accept responsibility for an installation that went wrong. Or for the severely intrusive and messy attempt to resolve said installation in my pristine, freshly renovated home. It cost me time from work to accommodate workers schedules and I had limited access to my office, kitchen, and living room (no tv) for 2 weeks. And now a glowing review has become an ugly, frustrated ‘rubber meets the road’ condemnation of ‘standing by your work.’

Valerie Hernandez

5 months ago

I recently had the pleasure of working with Preferred Construction to renovate my bathroom, and I couldn’t be more impressed with the results. From the initial consultation to the final touches, the team’s professionalism and attention to detail were truly commendable. The craftsmanship displayed in the tiling work and installation of fixtures surpassed my expectations. Every aspect of the renovation exuded luxury and sophistication, elevating the entire space to a new level of elegance. I am thoroughly impressed with the team’s dedication to delivering outstanding results, and I highly recommend their services to anyone seeking a top-tier bathroom renovation experience.

Tom Alkazin

5 months ago

The Preferred Construction team did an outstanding job for us on our Master Bathroom remodel! We were most impressed with the quality of their work and their responsiveness to our questions and issues that came up during the project. Angel and Carlos and the entire team were professional from start to finish. Based on our experience, we would highly recommend them to anyone!

Brian

6 months ago

Couldnt be happier with Preferred Construction. The team was professional, courteous, communicative and flexible. We had a fireplace demo. There were some unexpected challenges but the Preferred team was able to navigate them easily. Mid project, i wanted to add recessed lighting. In less than a day it was done. Angel, Ricardo, Oscar and team communicated well with us, met our expectations and exceeded them. I would highly recommend this company and plan on hiring them again for my future construction projects.

Ed Fredette

6 months ago

Preferred just finished my kitchen remodel the whole crew were awsome from start to finnish from Angel to Carlos and Jorge and his.whole crew could not be happier with the results strongly recommend this company

Xandra Villalpando

7 months ago

There was an issue where the wrong flooring was brought to our house but it was resolved right away. It caused some delays but they made sure to work an extra day to finish the job. They were also kind enough to share different stores where we can purchase new baseboards for a cheaper price compare to buying it to a well known hardware store.

mindy newman

8 months ago

Preferred Construction is the best! We needed a bathroom remodel, new flooring, and a TV/fireplace built-in, and they did an incredible job! They had a dedicated crew for our job, and they not only showed up on time everyday, but they involved us with every decision along the way. Their work is impeccable, they clean up after themselves daily, and they made what can be a very difficult process as easy as possible! I would absolutely hire them again, they are a pleasure to work with, and our home is gorgeous!

Karen Higgins

8 months ago

We were a little nervous to hire Preferred Construction for our bathroom remodel initially as they were actually the lowest bid of several that we got. The other contractors all warned us over and over to beware of the less expensive bids as they will likely cut corners and use inferior products. Our salesrep, Angel, was excellent and went above and beyond to answer every question we had and even went with us to help us pick out flooring and wall tile which we appreciated. Thanks to Ricardo and his crew, our job began and was completed on-time. Ricardo, Juan Carlos, and Armando showed up every morning and worked all day sometimes staying late to complete a necessary task. They always made sure to clean up and not leave a huge mess before leaving each night. They really paid great attention to detail and at our walk-through, the only tiny thing i had to ask them to fix was a 1/2”section of grout that got missed in the area they tiled in the window sill behind my shutters, which Ricardo H came back and took care of right away. We are thrilled to have our new super shower and would highly recommend Preferred Construction to anyone looking for a good contractor for your next remodel. We will be calling them again when we are ready for our next project!

Barbara Merino

9 months ago

Ricardo and his crew has done exceptionally well. I will be doing business with this company if I have any other projects that need their expertise and attention. The staff is great the workers are great I cannot express my gratitude enough Ricardo really is on the ball and well organized he is an amazing person and I trust preferred Construction with any of my future projects thank you so much for doing such a beautiful job and bringing my home up to par and raising its value. You guys are truly the best. With deep gratitude I thank you so much for doing this job for us. I know it was small but well done is all I could say! Thank you preferred construction for making our home and our backyard look like heaven

Cordell Smith

10 months ago

The project manager Carlos was on it , the job was started on time and completed on time. I had family members coming in and need my bathroom done before they got here and Carlos with his crew of expert installers not only got the job done but done right . I can’t say enough about the crew that Carlos has working for him they are the best in the business. I don’t want to forget about the cleanup guy he was here every other day cleaning up the boxes and trash that was created every day by the crew and at the end of the day they would always clean up the area that they were working in. ⭐️⭐️⭐️⭐️⭐️