Hixon Home Improvements in Highland-IN, Indiana 46322

Hixon Home Improvements

3737 Ridge Rd, Highland, IN 46322

3.9 (19 reviews)

Overview:
Hixon Home Improvements is a general contracting company located in Highland, IN. They provide a variety of home improvement services, focusing on quality workmanship and customer satisfaction.

Services Provided:
– Home renovations
– Remodeling
– Repairs
– General contracting

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (219) 838-8718
Website: http://www.hixonhomeimprovements.com/

Customer Reviews and Sentiment:
Hixon Home Improvements has a rating of 3.9 stars based on 19 reviews across various platforms.

Positive feedback highlights the company’s quality of work, professionalism, and timely service. Customers have praised their reliability and dedication to meeting client needs.

Examples of positive reviews include:
“Great People! Quality Work!” – Greg Biggs
“Great people who do great work in a timely manner!” – Susan Peters
“OUTSTANDING job. They went above and beyond what I expected.” – Daryl York

Negative sentiments were related to poor communication and dissatisfaction with service. Complaints about billing issues, shoddy workmanship, and unresponsiveness were noted.

Examples of negative reviews include:
“I had to change my appointment…they wanted to charge me fee for coming back out.” – Dennis Butlin
“No emails, no calls no nothing….Well! I guess they didn’t need or want my business.” – LAdy Theresa

Review Summary:
Positive Sentiments: High-quality work, professional service, responsiveness, friendly staff.
Negative Sentiments: Poor communication, billing issues, shoddy workmanship, long project delays.

Additional Ratings:
BirdEye: 3.9 stars based on 19 reviews, reflecting the mixed sentiments from customers.
Better Business Bureau (BBB): The business has a profile but is not accredited and has a BBB rating of NR (No Rating). There have been multiple complaints regarding follow-ups and billing issues.

Total Lead Smart Rating: 5.5/10
This rating reflects an average customer satisfaction level bolstered by positive feedback on quality work but impacted by several complaints regarding communication and service issues.

Conclusion:
Hixon Home Improvements presents itself as a viable option for home improvement projects in Highland, IN, known for their quality work and a dedicated team. However, clients should consider the mixed reviews and past complaints when choosing to engage their services.

Member Since August 2024

Listing Id 313706

Contact Info

3737 Ridge Rd, Highland, IN 46322
(219) 838-8718
Lead Smart Rating :
5.5/10.0

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Listing location

3737 Ridge Rd, Highland, IN 46322

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Reviews

Greg Biggs

a year ago

Great People! Quality Work!

Susan Peters

a year ago

Great people who do great work in a timely manner! Thank you Hixon Home Improvement!

Daryl York

a year ago

Can’t lie, they came to repair what no limits construction did . And OUTSTANDING job. They went above and beyond what I expected. If anyone wants anything done Hixon is who you want.

Dennis Butlin

3 years ago

I had to change my appointment,called place,and for them to come out again ,they wanted to charge me fee for coming back out. Won’t use them .they must have enough business to not care about you. I hope someday they beg for business ,or they go out of business.

LAdy Theresa

3 years ago

l called the company out for an estimate after we set up a day. The company out and did the measurements and never called back with any follow-ups after l was informed it would be some weeks to draw up the designs and estimate. That was in May this is four days to September. No emails, no calls no nothing….Well! l guess they didn’t need or want my business. Sadly, l came to them based on what l heard and read about the company. Yeah! Good thing, l found a company that wanted my business.

Scott Wells

4 years ago

Very Professional Job! Looks Great!

Tom Fagan

4 years ago

I had a fire in my home 5 years back and Hixon was the company who did the remodel through my insurance…besides the fact that it took 9 months to get back into my house there is shotty workmanship that is rearing its ugly head now….in my bathroom – the medicine chest that was installed came off the wall within 6 months of me being back in my house. and landed on my sister’s head. The work in the shower is beyond poor…the tile put in the shower doesn’t line up correctly, the grout is already cracking as it was not sealed and the drain is not a drain for a shower. The ceiling is not even painted to the corners. I was made aware of this detail by another company that I was asking to redo the work…which would cost me another $7,000…Bill is a very nice person but doesn’t hire quality to do a job…he tries to get it done the cheapest and most inexpensive he can…

Chasity Walker

4 years ago

Charged $754.19 to glue a board to a building. Then charged a $25 fee because they don’t know where to bill it to. Our insurance company hired them. The guy that came out to do an estimate was very nice. We would have hired them if it wasn’t for the billing lady and her rudeness.

John Dunn

4 years ago

I have had all my home improvement needs preformed by HIXON for the last 10 years. These projects have ranged from many many thousands to a few hundred. dollars. I have been so happy with their ability and responsiveness that I would not even consider another contractor. These people are consciencious, knowledgable and most important honest. Highly recommended.

John Evanich

4 years ago

We chose Hixon multiple times for projects in the past few years. Scott and John are true craftsman.