Soto Flooring and Remodeling in Melrose Park, Illinois 60160

Soto Flooring and Remodeling

1975 W North Ave, Melrose Park, IL 60160

4.6 (11 reviews)

Overview:
Soto Flooring and Remodeling is a general contractor based in Melrose Park, IL, specializing in flooring and remodeling services. The company is known for its professional approach and commitment to quality work, serving both residential and commercial clients.

Services Provided:
– Kitchen remodeling (granite installation)
– Bathroom remodeling (retile)
– Hardwood floor refinishing
– Laminate flooring installation
– Concrete leveling
– Cabinet painting

Timings:
Monday to Saturday: 9 AM to 6 PM

Contact Information:
Phone: (773) 621-0838
Website: https://sotoflooringhomeremodeling.com/

Customer Reviews and Sentiment:
Soto Flooring and Remodeling has received positive feedback across various platforms:

Google Reviews: 4.6 stars based on 11 reviews.

Positive feedback emphasizes the professionalism, quality of work, and communication skills of the team. Customers appreciate the reasonable pricing and prompt service.

Examples of positive reviews include:
“Very grateful for the work done by Isaly and company, they installed granite in the kitchen… 100% recommended!” – cesar munoz
“Jair & Isaly will get you taken care of… show you what they can do!” – Albert Mendez
“This is truly a remarkable company. Very professional and dependable.” – Candace Britton

The main complaint highlighted an issue with communication and responsiveness regarding estimates.

Review Summary:
Positive Sentiments: Professionalism, quality workmanship, promptness, effective communication, and reasonable pricing.
Negative Sentiments: Communication issues and lack of response to initial inquiries.

Additional Ratings:
BirdEye: 4.6 stars based on 11 reviews, indicating strong customer satisfaction with minimal complaints.
Total Lead Smart Rating: 8.5/10
This rating is based on the high-quality service noted by many satisfied customers, alongside the isolated complaint about communication.

Conclusion:
Soto Flooring and Remodeling stands out as a reliable choice for flooring and remodeling services in Melrose Park, IL, with a strong reputation for quality and professionalism. However, potential customers should be aware of the occasional communication issues before initiating a project.

Member Since August 2024

Listing Id 321228

Contact Info

1975 W North Ave, Melrose Park, IL 60160
(773) 621-0838
Lead Smart Rating :
8.5/10.0

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Listing location

1975 W North Ave, Melrose Park, IL 60160

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Reviews

cesar munoz

3 months ago

Very grateful for the work done by Isaly and company, they installed granite in the kitchen and changed doors, excellent coordination, very professional and fast, 100% recommended

Torrence Sorrell

4 months ago

Very grateful for Jair and Isaly helping me complete my first project. They were very communicative and professional. They have went above and beyond and I recommend them moving forward 🙂

Eric Sitterley

7 months ago

They did a wonderful job on our basement remodel leveling the concrete floor, installing laminate flooring and putting up drywall after we had waterproofing and foundation work done. Every step of the way Isaly communicated with us next steps and options available. They were so kind and efficient and we would highly recommend them for your remodel. Ohh and they were reasonable on cost as well, much less than the flooring quote we got from Lowe’s.

laura dominguez

a year ago

I asked for an estimate, they told me that in a week they would give me a response. Three weeks have passed and I called them and they hung up on me. I left them a voice message and I have no response. I sent them a written message and nothing. They asked me why they came to my house. Yes. They don’t want to work. Untrustworthy people

Albert Mendez

a year ago

Jair & Isaly will get you taken care of. Let them provide you a quote and show you what they can do!

Soly Roman

a year ago

They did my bathroom retile. Not only were they quick they also did excellent work. The price was reasonable. The new tile looks great! I will definitely be using them again for my future projects!

Robin Remele

a year ago

Soto Flooring did an outstanding job on refinishing my hardwood floors. I highly recommend them. Thank you Soto Flooring for making my floors look so beautiful!

Dawn Ferencak

a year ago

Very prompt and professional. Great quality. Highly recommend.

Candace Britton

a year ago

This is truly a remarkable company. Very professional and dependable. They are a company you can trust to complete repairs which will exceed expectations. They care about you as a customer and their work product and work ethics speaks to the amazing results they produce. This is our second time using Soto Flooring. The first time was for the refinishing of our hardwood floors, the second was for some bathroom tile remodeling. All projects completed with quality.

Mohammad A

a year ago

Had my cabinets painted white and my floors refinished to ebony. They did great work and were very flexible for timing. Their prices were very fair and did the work quickly. I would definitely recommend them