Total Western

Overview:
Total Western is a General Contractor located in Bakersfield, CA. The company focuses on providing exceptional contracting services and is recognized for its professional staff and commitment to quality work.

Services Provided:
General contracting, employee training, customer service.

Timings:
Monday to Friday 8 AM to 5 PM

Contact Information:
Phone: (661) 589-5200
Website: http://www.total-western.com/

Customer Reviews and Sentiment:
Total Western has received positive feedback, particularly regarding its professionalism and customer service, along with some criticism about communication.

Positive feedback highlights the company’s supportive work environment and excellent customer interactions.

Examples of positive reviews include:
“Very professional very nice staff.” – Matthew Kleemeyer
“Best SERVICE in a long time.” – susie stewart

The complaint mentioned issues with not returning calls, leading to customer dissatisfaction.

Negative Sentiments: Poor communication and lack of follow-up on inquiries.

Additional Ratings:
Google Reviews: 4.1 stars based on 26 reviews.

Total Lead Smart Rating: 7.2/10
This rating is based on strong positive sentiments regarding employee experiences and customer interactions, though the concerns about communication slightly lower the overall score.

Conclusion:
Total Western is noted for its professionalism and positive work environment in Bakersfield, CA. While they have garnered a solid reputation for customer service, potential customers should be mindful of the communication issues reported in reviews.