Emerald Installation

Mark

3 weeks ago

A lot of companies talk about their values. I am so impressed with the job Emerald did for us recarpeting our home in Port Townsend. Everything from the estimating process to the installation and final cleanup was extremely professional…and the price was VERY competitive! They say they hold the values of transparency, compassion, gratitude, respect, integrity, service and family… well, they really live up to them! We are very pleased with Emerald Installation, and recommend them highly.

Michele Doyle

5 months ago

“Good morning this is Abigail, how can I make your day better?” Is how the phone was answered and the words were not empty. She meant them. I needed grout for some hand made tiles and Abigail not only provided great service, she went above and beyond. By proactively sharing a list of their available grout’s and caulks to having the colors with the best prospects for a match brought from their separate warehouse to the store to save time. And when it turned out the best match was not one of their colors but a color I could purchase at a big box, she sent me the isle and bay location information for that product in a text message after confirming they had good stock for my project. I have to have carpet installed very soon. Emerald installation will get my business.

Mitch Sudy

6 months ago

Great company to work with. Fantastic service, above and beyond what I expected. Very happy with our new flooring.

cameron hino

7 months ago

Emerald Installation installed our hardwood floor, our tile and our carpet and performed amazing work in all aspects. They were always on time and were one of the few contractors we could rely on. Thank you for the amazing outcome!

Gma Suzie

11 months ago

We went to Emerald Installation for new carpet and laminate flooring based on their 5 star reviews and boy those reviews were right. They are fantastic!! We shopped around and were under whelmed by other places. A competitor’s estimate stated that carpet seams will show! Natasha assured us that the would not happen with Emerald and she was right. Everyone there was kind and patient with us as we took awhile to figure out what we wanted. They went to extreme lengths to make sure we were happy. If you want excellent service with a excellent result, Emerald Installation is the place to go. If I could rate them higher than 5 stars I would!!!

Patrick Donnelly

a year ago

Very pleased with the work done by Emerald. The entire experience was professional and pleasant. I would recommend them to anyone thinking of new flooring.

Dean Ommen

a year ago

We were very happy with Emerald Installation from start to finish. We greatly appreciated the personal service. Quite unlike the big box stores where you feel rushed through and get information that you are not sure you can trust. With Emerald, we were treated like we were their only customers. We got our questions answered immediately and accurately. Natasha was extremely knowledgeable, professional, and friendly. Eric came to our house and did a very thorough and detailed job of measuring, and gave us, not an estimate, but an exact quote, which is exactly what we paid when the job was done. Once our decision was made, the installation was scheduled in a very short amount of time. Our new countertops are beautiful.

J Webster

a year ago

Highly recommended and a great local supplier that understands the needs of their valued customers. 5 stars

Jasmine Blanchard

a year ago

I had a fantastic experience with Emerald Installation! They were responsive, kind, proactive and all around a great company to work with! Highly recommend!

Amber Meyers

a year ago

Refuses to Refund for Project they did not start nor complete properly. Project remains incomplete, Alex continues to say one thing and then does another. This project was established in June, Paid in full in July and now … here we are in August going on weeks of issues.