Intermountain Wood Flooring

Overview:
Intermountain Wood Flooring is a flooring store located in Kent, WA, specializing in hardwood flooring products. The company is known for its extensive range of quality flooring options suitable for both professional installers and homeowners.

Services Provided:
– Hardwood flooring
– Flooring installation support
– Warranty on flooring products

Timings:
Monday to Friday 9 AM to 5 PM

Contact Information:
Phone: (253) 458-4080
Website: http://iwflooring.com/

Customer Reviews and Sentiment:
Intermountain Wood Flooring has an overall rating of 4.5 stars based on 47 reviews.

Positive feedback highlights the company’s knowledgeable staff, quality products, and friendly service.

Examples of positive reviews include:
“Some of the best guys in the industry work at Intermountain Wood Flooring.” – Ryan Johnson
“They have BEAUTIFUL natural hardwood plank flooring, some unfinished. The staff is knowledgeable and friendly.” – Jana McQ.
“Very good service at reasonable prices.” – Rafael Tamayo

Conversely, some negative feedback points to issues with product durability and customer service regarding warranty claims.

Each complaint mentions:
“We never received a solid answer as to what caused the issue but they are refusing to replace anything even though they offer a ‘lifetime warranty.'” – Jared Burton

Review Summary:
Positive Sentiments: Quality products, knowledgeable staff, friendly service, reasonable prices.
Negative Sentiments: Issues with product durability and warranty claims, lack of service for homeowners.

Additional Ratings:
Google Reviews: 4.5 stars based on 47 reviews.

Total Lead Smart Rating: 7.5/10. This rating reflects overall customer satisfaction but is moderated by the noted issues with product warranties and service for homeowners.

Conclusion:
Intermountain Wood Flooring is a reputable choice for hardwood flooring solutions in Kent, WA, well-regarded for its knowledgeable staff and quality offerings. However, potential customers should be mindful of the warranty issues and the availability of products for individual homeowners before making a decision.