Floor Decorators Carpet One Floor & Home in Bremerton, Washington 98312

Floor Decorators Carpet One Floor & Home

4535 Auto Center Way, Bremerton, WA 98312

4.6 (41 reviews)

Overview:
Floor Decorators Carpet One Floor & Home, located in Bremerton, WA, is a renowned flooring store that specializes in providing a wide variety of flooring solutions, including carpeting, countertops, and blinds. The company prides itself on friendly customer service and quick installation times.

Services Provided:
– Carpet installation
– Flooring options (hardwood, laminate, vinyl, tile)
– Countertop sales and installation
– Blinds and window coverings
– Assistance with insurance claims

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (360) 362-5846
Website: www.floordecoratorscarpet1bremerton.com

Customer Reviews and Sentiment:
Floor Decorators Carpet One Floor & Home has received positive feedback with a strong average rating of 4.6 stars based on 41 reviews.

Positive sentiments emphasize the company’s quick service, knowledgeable staff, and quality installation. Customers valued the personalized attention and patience during the selection process.

Examples of positive reviews include:
“Fantastic experience and super quick service.” – Kelsey Bougetz
“Joe at floor decorators… communicated very clearly and set our expectations.” – Clayton James
“Excellent service, knowledgeable salespeople.” – L Fischer

The negative feedback highlights poor customer experiences related to competitive pricing and communication issues, particularly in cases of bidding against other flooring companies.

Negative sentiments include:
“Greg had a fit and told me he didn’t want our business now or in the future.” – Mike Thompson

Review Summary:
Positive Sentiments: Efficient service, helpful and knowledgeable staff, high-quality products, responsive communication.
Negative Sentiments: Isolated communication issues and customer treatment regarding pricing competition.

Additional Ratings:
BirdEye: 4.6 stars based on 41 reviews, showing a consistent pattern of customer satisfaction.

Total Lead Smart Rating: 8.5/10
This rating reflects the overall high satisfaction from customers, though it acknowledges the isolated negative experiences mentioned. The consistent quality of service, product range, and customer support significantly elevate the business’s reputation.

Conclusion:
Floor Decorators Carpet One Floor & Home in Bremerton, WA presents itself as a reliable option for flooring and home improvement needs. The company is well-rated for its attentive service and range of products. However, prospective customers should consider feedback on communication and competitive bidding before making a decision.

Member Since August 2024

Listing Id 301163

Contact Info

4535 Auto Center Way, Bremerton, WA 98312
(360) 362-5846
Lead Smart Rating :
8.5/10.0

Get A Quote Claim

Listing location

4535 Auto Center Way, Bremerton, WA 98312

Get Direction

Reviews

Kelsey Bougetz

4 days ago

Fantastic experience and super quick service. Quote on Tuesday and carpet installed on Wednesday. Both Greg and Armando were great to work with.

Mike Thompson

3 weeks ago

We got bids from three stores, and Carpet one was leading until we got a better price from Strait Floors, and Greg had a fit and told me he didn’t want our business now or in the future, that is the worst I have ever been treated and I will never offer my business in the future. IMHO Carpet one is the worst! Strait floors has my business

6 months ago

Great staff I recently had water damage in my home and had to replace nearly 1500+ sqft of flooring. They were very patient in us taking multiple samples home and taking the time to decide what we really wanted.

Clayton James

10 months ago

Joe at floor decorators came as a reference from our realtor and let me tell you, he delivered. We had just recovered from a fire and we were in a bind. He worked with us to make sure we had what we needed, communicated very clearly and set our expectations and was very fair. He even helped to point out some of the things our contractor made mistakes on that of course made his job more difficult and we were able to work together to see the project through. These guys know what they’re doing!

Zoli Uebele

a year ago

The staff is friendly and attentive. There’s a bewildering array of flooring and countertop options on offer. They even have blinds. Not sure if they have the best prices, but the ease of working and scheduling with them makes working with them worthwhile.

Kelli Ballein

a year ago

Excellent service, great product, highly recommend!!!

L Fischer

2 years ago

Excellent service, knowledgeable sales people and the installation team who installed my carpeting were superb!

Matthew Barrett

2 years ago

Josh helped us sort our options quickly and carefully, without any pressure. All.he cared about is that we got something we would want to have in our home.

Diana Waters

3 years ago

Jay was very easy to work with regarding our insurance claim. He was very helpful. He sent excellent subcontractors to install our floor and countertops. They went above and beyond to ensure our kitchen looked better than before the water damage. I would highly recommend this company.

Michelle Coshow

3 years ago

I had a flood in my kitchen. It was a nightmare. But Jay was very friendly and accommodating assisting me getting the floors put back in my house. They put the floors in originally 23 years ago. Same gentleman and same great service.