Taylor Carpets and Flooring in Provo, Utah 84601

Taylor Carpets and Flooring

455 S 900 W, Provo, UT 84601

4.8 (86 reviews)

Overview:
Taylor Carpets and Flooring is a flooring store located in Provo, UT. The business specializes in a variety of flooring solutions including carpet, laminate, and vinyl plank flooring. They are noted for providing quality products and excellent customer service.

Services Provided:
– Carpet Installation
– Laminate Flooring Installation
– Vinyl Plank Flooring

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (801) 406-6197
Website: http://taylorcarpets.com/

Customer Reviews and Sentiment:

Taylor Carpets and Flooring has received excellent reviews across various platforms:

Google Reviews: 4.8 stars based on 86 reviews.

Positive feedback emphasizes the company’s quality of products, skilled installation, and excellent customer support. Customers have consistently praised the professionalism and knowledge of the staff, particularly mentioning Matt for his helpfulness and the installers for their quality work.

Examples of positive reviews include:
“Prices were fair, the quality of the products were excellent…” – Jan Burroughs
“Awesome experience…the finished product was better than expected.” – John Burroughs
“Great customer service and communication.” – Lane Lunt

There are no significant negative sentiments reported, but occasional suggestions on improvement could arise due to a highly competitive market.

Review Summary:
Positive Sentiments: High-quality products, excellent customer service, knowledgeable staff, skilled installation, and fair pricing.
Negative Sentiments: None prominently noted.

Additional Ratings:
BirdEye: 4.8 stars based on 86 reviews, reflecting a strong trend of customer satisfaction.
Total Lead Smart Rating: 9.5/10 – This rating reflects the overwhelming positive feedback and high customer satisfaction, though it acknowledges that customer experiences can vary.

Conclusion:
Taylor Carpets and Flooring stands out as a top choice for flooring solutions in Provo, UT. Their commitment to quality, attentive customer service, and knowledgeable staff have earned them a loyal customer base. Potential customers can feel confident in choosing Taylor Carpets for their flooring needs.

Member Since August 2024

Listing Id 329209

Contact Info

455 S 900 W, Provo, UT 84601
(801) 406-6197
Lead Smart Rating :
9.5/10.0

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455 S 900 W, Provo, UT 84601

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Reviews

Jan Burroughs

2 months ago

We have worked with Matt at Taylor Carpets several times over the years for our flooring needs. This time we updated the majority of our home with WPC flooring and the bedrooms with carpet. Their prices were fair, the quality of the products were excellent and their installers were amazing. Miguel in particular did such a great job on the wood floor! I was very hesitant but I love the completed job.

John Burroughs

2 months ago

Awesome experience. We got both carpet and laminate flooring. the finished product was better than expected.

Aaron L

5 months ago

I have bought my carpet and vinyl plank flooring with them a couple times. Family has also used them a few times and we are always impressed with the quality of their products and work. They treat you with respect and are well informed of their products. They are very well prices and installation usually can be scheduled in a few days and the process is quick. This is my go to place for carpet and LVP flooring.

Victor Moxley

7 months ago

Really know their stuff: I’ve got a unique office space/movie room to get new flooring on and Matt was extremely knowledgeable and patient with helping me explore my options and navigate around my limitations and divided family preferences regarding.

Austin Hastings

8 months ago

Matt is so kind to any and all who drop by! Would highly recommend everyone to see him. Quality work

Lane Lunt

9 months ago

Matt and his crew are great to work with. Great customer service and communication. Highly recommend!

Thayne Bailey

9 months ago

I have done business with Taylor Carpet for 20 years. They have been honest with me and done everything they can to help me

Marcus Williams

10 months ago

Helpful, friendly, and great service. I just purchased carpet squares from them. I did not have them install it.

Deb P

a year ago

Mat, the owner, is very helpful and honest. He has saved me over $7000 by following his advice. The installer, Ernesto, is amazing.

Phoebe

a year ago

Matt took care of us from beginning to end! No pressure at all, very informative and easygoing. Matt is super chill and we love that. I can tell he genuinely wanted to help us find the right carpet. The prices are very reasonable and the guys who did the installation are very respectful and skilled with their work. They left the area clean and we liked the carpet so much we asked them to install more in our house.