Lemco Design in Murray-UT, Utah 84107

Lemco Design

4794 Commerce Dr, Murray, UT 84107

4.6 (213 reviews)

Overview:
Lemco Design is a flooring store located in Murray, Utah. The company specializes in providing a wide range of flooring solutions and is known for its customer-focused service and quality installation.

Services Provided:
– Flooring installation
– Carpet sales
– Blinds sales
– Design consultation
– Customer support

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (801) 262-9989
Website: https://lemcodesign.com/

Customer Reviews and Sentiment:
Lemco Design has received positive feedback along with some critical reviews:

Google Reviews: 4.6 stars based on 213 reviews.

Positive sentiments highlight the company’s knowledgeable staff, professionalism, and efficient service:
– “Melanie is more than a blinds sales person, she’s a designer who can advise on the best look…” – Teri Thomas
– “Of all the contractors I worked with on my remodel project, Lemco was the best…” – Jon Reed
– “Great experience working with Lemco through the Costco program.” – Mandy Thurman

Negative sentiments primarily stem from installation issues:
– “The installers… broke lights, my mudroom bench, lost air vents and left a huge mess…” – Wendy Wells
– “They have not come back to replace a few that had chipped…” – Daniel Wright

Review Summary:
Positive Sentiments: Knowledgeable staff, timely service, high-quality flooring, efficient installations, and excellent design support.
Negative Sentiments: Installation issues, lack of follow-up on complaints, and mess left on job sites.

Additional Ratings:
BirdEye: 4.6 stars based on 213 reviews, showing strong customer satisfaction overall.
Better Business Bureau (BBB): The business has a profile but is not accredited and has no recent complaints noted.

Total Lead Smart Rating: 7.8/10
This rating reflects the generally high satisfaction from customers for product quality and service, tempered by occasional installation problems and slow follow-up on complaints.

Conclusion:
Lemco Design is a reputable choice for flooring in Murray, UT, praised for their knowledgeable staff and professional service. However, potential customers should consider the mixed reviews regarding installation experiences and follow-through on service issues.

Member Since August 2024

Listing Id 323363

Contact Info

4794 Commerce Dr, Murray, UT 84107
(801) 262-9989
Lead Smart Rating :
7.8/10.0

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Listing location

4794 Commerce Dr, Murray, UT 84107

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Reviews

Wendy Wells

2 weeks ago

I absolutely love my new floors. They brightened up my entire house. The sales rep Marci was great in helping us pick the right choice and scheduling everything for us. The color is perfect and completely different than what we had. The only issue we had was the installers. Day one they were great. They broke lights, my mudroom bench, lost air vents and left a huge mess in and outside of my house. Took a lot longer to install than they said initially.

Teri Thomas

a month ago

Melanie is more than a blinds sales person, she’s a designer who can advise on the best look to work in your house / room. I thought I knew what I wanted, but with Melanie’s contiribution, we tweaked it to be even better. Efficient, knowledgeable and talented. I highly recommend her.

Jon Reed

a month ago

Of all the contractors I worked with on my remodel project, Lemco was the best. Dennis was super reliable, easy to get a hold of and straightforward. He’s also shreds on the guitar. Couldn’t ask for more. And the carpet turned out great. I’d recommend them to anyone.

Kirsten Curvin

a month ago

5/5 stars for Lemco Flooring. Kayden Herzog was very knowledgeable, responsive and pleasant to interact with. He made the entire carpet- buying experience easy and smooth! We had several bids from other flooring companies and chose Lemco because of Kayden. The install team was too notch, too! Very happy with the entire experience from start to finish!

Daniel Wright

2 months ago

We had them install quite A bunch of flooring, one of them to come back and replace a few that had chipped because of their saw and they have not come back told us they would.

SW G

2 months ago

On time on budget job completed without excuse or trouble – near perfect experience

DJ Sorensen

2 months ago

Lemco team was great for setting ip the quote, ordering and installs. Kayden was excellent to work with and very responsive. Alex and his team of installers were incredibly professional and flexible with installing the floor along with explaining options for resealing and cleaning the flooring post install.

Travis F

3 months ago

I have been using Lemco for several years on different projects, Roger is my account manager and is a true professional and cares so much about me as a customer and how the project turns out! Thank you Lemco

Ashlyn Cann

3 months ago

So great to work with and incredibly fast. Couldn’t be happier.

Mandy Thurman

4 months ago

Great experience working with Lemco through the Costco program. Such an easy and smooth process from start to finish. High quality and a good price too!