Jack’s Carpet & Remodeling

Overview:
Jack’s Carpet & Remodeling is a flooring store located in Webster, TX, renowned for its extensive selection of flooring options and remodeling services. The business has developed a reputation for compassionate customer service, particularly in challenging situations, alongside high-quality workmanship.

Services Provided:
– Flooring sales and installation
– Countertops
– Bathroom remodeling
– Kitchen remodeling

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (281) 338-0100
Website: https://www.jackscarpet.com/

Customer Reviews and Sentiment:
Jack’s Carpet & Remodeling holds a favorable rating of 4.0 stars based on 79 reviews.

Positive feedback emphasizes the company’s compassionate and helpful staff, the quality of their products, and the professionalism of their services. Customers frequently express satisfaction with the overall experience and the rapid turnaround on projects.

Examples of positive reviews include:
“Our experience at Jack’s Carpet was top notch! The staff were not only super helpful but compassionate.” – Amy Hopler Mitchell
“Great selection, professional staff and got a great deal.” – Christie Campos
“Highly recommend using them.” – Angie Smith

A few reviews may indicate minor issues, but there are no significant negative comments that stand out in the provided data.

Review Summary:
Positive Sentiments: Compassionate customer service, quality flooring options, fast installation, and professional staff.
Negative Sentiments: Limited feedback on potential issues, but overall sentiment appears overwhelmingly positive.

Additional Ratings:
BirdEye: 4.0 stars based on 79 reviews, showcasing consistent customer satisfaction.
Total Lead Smart Rating: 8.6/10. This rating reflects strong customer approval and service quality, slightly tempered by the nature of the flooring industry where customer expectations can vary.

Conclusion:
Jack’s Carpet & Remodeling comes highly recommended for flooring and remodeling needs in Webster, TX. The business is noted for its exceptional customer service and quality workmanship, confirming its reputation as a trusted one-stop shop for various home improvement projects.