Elite Floor Supply

Overview:
Elite Floor Supply is a flooring store located in Stafford, TX. The business specializes in offering a wide range of flooring products with a focus on quality customer service and competitive pricing.

Services Provided:
– Flooring products (rubber flooring, mats, and other types)
– Shipping and delivery services
– Customer assistance and support

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (888) 249-9985
Website: https://elitefloorsupply.com/

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 10 reviews.

Positive feedback emphasizes the quality of products, excellent customer service, and competitive pricing. Customers appreciated the fast shipping and the helpfulness of the staff.

Examples of positive reviews include:
“Quality product. Excellent customer service.” – Tony Volino
“Had an amazing experience with Elite Floor Supply… Their prices were competitive, and the quality of the materials is outstanding.” – Liquor Square
“Love my floors! Great quality and fast shipping.” – Stefan Barba

However, there was one notable negative review regarding unexpected shipping costs, which led to customer dissatisfaction.

Negative sentiment centers around handling of shipping errors and communication issues.
“I received an email that there was a glitch in their shipping cost… this shows poor business practices.” – DCR

Review Summary:
Positive Sentiments: High-quality products, excellent customer service, fast shipping, competitive pricing.
Negative Sentiments: Issues with unexpected shipping costs and customer service communication.

Additional Ratings:
BirdEye: 4.5 stars based on 10 reviews, reflecting a consistent satisfaction level among customers.
Total Lead Smart Rating: 8.0

This rating is based on high customer satisfaction for product quality and service, although it is slightly tempered by a serious complaint regarding shipping errors and communication.

Conclusion:
Elite Floor Supply appears to be a strong option for flooring needs in Stafford, TX, known for its quality products and customer service. However, potential customers should be wary of the reported shipping issues and ensure they clarify costs before placing orders.