Overview:
Discount Tile & Granite & Quartz Countertops is a flooring store located in San Antonio, TX. They specialize in providing a variety of flooring solutions, including tiles and countertops, along with exceptional customer service tailored to meet their clients’ needs.
Services Provided:
– Tile sales and installation
– Granite and quartz countertop sales
– Customer support for flooring project selection
– Competitive pricing
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (210) 525-1901
Website: http://discounttilesa.com/
Customer Reviews and Sentiment:
Discount Tile & Granite & Quartz Countertops has an impressive rating of 4.7 stars based on 46 reviews.
Positive sentiments highlight the exceptional customer service, competitive pricing, and helpful staff. Customers appreciate the personal touch and willingness to assist with various projects.
Examples of positive reviews include:
“Outstanding service throughout… Absolutely recommend Discount Tile!” – Tito Villanueva
“Bruce was exceptional to work with… highly favorably priced.” – Sharyn K
“One of the nicest guys I ever met… Thanks Bruce!” – Tony Davenport
On the other hand, there was some negative feedback regarding customer service for smaller projects, with a reviewer feeling neglected during their visit:
“I felt that I didn’t receive the customer service that I once received 2 years ago.” – Vandell Norwood
Review Summary:
Positive Sentiments: Exceptional customer service, helpful staff, competitive pricing, willingness to assist with projects.
Negative Sentiments: Inconsistent service for smaller projects, some customer dissatisfaction regarding attention received.
Additional Ratings:
BirdEye: 4.7 stars based on 46 reviews, consistent with high customer satisfaction.
Total Lead Smart Rating: 8.5/10. This rating reflects the strong positive sentiments from customers, coupled with minor issues noted in service consistency for small-scale projects.
Conclusion:
Discount Tile & Granite & Quartz Countertops stands out as a reliable choice for flooring and countertop needs in San Antonio, TX. With outstanding customer service and competitive pricing, they have built a strong reputation. However, prospective customers may want to inquire about service levels for smaller projects before proceeding.
Member Since August 2024
Listing Id 331659