Ged’s Floor Store Outlet

Overview:
Ged’s Floor Store Outlet is a premier flooring store located in Grand Prairie, TX. Specializing in a wide range of flooring options, the store is dedicated to helping customers find the perfect materials for their homes, ranging from carpets to laminate and vinyl flooring.

Services Provided:
– Carpet replacement
– Laminate flooring installation
– Vinyl planks
– Customer service and consultation
– Coordination of flooring projects

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (972) 521-3865
Website: http://www.gedsfloorstore.com/

Customer Reviews and Sentiment:
Ged’s Floor Store Outlet has received a high rating of 4.9 stars based on 1,532 reviews across various platforms.

Positive feedback emphasizes exceptional customer service, knowledgeable staff, and high-quality flooring products. Customers have frequently highlighted the professionalism of employees, particularly mentioning individuals like Jason, Chad, and Aaron for their assistance.

Examples of positive reviews include:
“Jason and the rest of the staff did a fantastic job meeting our flooring needs!” – Matt Walker
“Chad, Roberto and the team did an amazing job coordinating the installation and keeping us informed.” – Alex Velasquez-Ebersole
“Thank you Richard for providing us with great customer service!” – Brian Barker

Some feedback acknowledges challenges in pricing and warranty comparisons with competitors but maintains a generally positive sentiment towards customer experience.

Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, smooth installation processes, and a wide variety of products.
Negative Sentiments: Some issues with pricing not matching competitors and warranty comparisons.

Additional Ratings:
BirdEye: 4.9 stars based on 1,532 reviews, indicating a consistent level of customer satisfaction.
Total Lead Smart Rating: 9.5/10, reflecting strong customer satisfaction, excellent service, and a fantastic reputation in the flooring industry.

Conclusion:
Ged’s Floor Store Outlet in Grand Prairie, TX, is highly regarded for its excellent customer service, knowledgeable staff, and quality flooring options. While some customers have noted pricing issues compared to competitors, the overall sentiment is overwhelmingly positive, making it a top choice for flooring needs in the area.