Texas Wood Floors Inc

Overview:
Texas Wood Floors Inc is a flooring store located in El Paso, TX. The company specializes in the refinishing and restoration of wood floors, offering services that include sanding, filling, and re-staining.

Services Provided:
– Wood floor refinishing
– Sanding
– Floor repair and restoration
– Re-staining and applying polyurethane

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (915) 422-7360

Customer Reviews and Sentiment:
Texas Wood Floors Inc has received mixed feedback across various platforms:
Google Reviews: 2.7 stars based on 3 reviews.

Positive feedback emphasizes their excellent pricing and quality of work. Customers have highlighted the professionalism of the staff in completing flooring projects.

Examples of positive reviews include:
“The floors look brand new! The price was excellent.” – Mario Gutierrez

However, negative sentiments indicate issues with customer service and communication, including experiences of being ignored after initial contact.

Examples of negative reviews include:
“Get ready to be given the run around and then ghosted…” – Erin Rodriguez

Review Summary:
Positive Sentiments: Excellent pricing, high-quality workmanship, professional service.
Negative Sentiments: Poor customer service, communication issues, feelings of being ignored.

Additional Ratings:
BirdEye: 2.7 stars based on 3 reviews, reflecting a similar trend of mixed customer satisfaction with notable frustrations.
Total Lead Smart Rating: 4.0/10 (Calculated based on the overall customer experience and the stark contrast between positive and negative reviews).

Conclusion:
Texas Wood Floors Inc could be considered for wood flooring services in El Paso, TX, as they offer competitive pricing and quality craftsmanship. However, potential customers should be cautious and aware of the recurring communication issues and mixed reviews before making a decision.