Fulleylove Flooring

Overview:
Fulleylove Flooring is a flooring store located in Baytown, TX, specializing in a range of flooring options and installation services. The business has garnered a strong reputation for its quality products and exceptional customer service, making it a preferred choice in the local area.

Services Provided:
– Vinyl Plank Flooring
– Laminate Flooring
– LVP (Luxury Vinyl Plank) Installation
– Flooring Estimates

Timings:
Monday to Saturday 9 AM to 5 PM
Closed on Sundays

Contact Information:
Phone: (281) 427-6226
Website: https://www.fulleyloveflooring.com/

Customer Reviews and Sentiment:
Fulleylove Flooring has a high overall rating of 4.8 stars based on 34 reviews across various platforms.

Positive feedback highlights the company’s quality flooring products, excellent customer service, professional demeanor, and prompt service. Customers have expressed satisfaction with the installation processes and the knowledgeable staff.

Examples of positive reviews include:
“Quality flooring and excellent customer service! Fulleylove Flooring is the best!” – Jackie
“Very professional, friendly and amazing customer service 🙂 They also provide excellent quality flooring and installation.” – Kayla Fulleylove
“This place is GREAT! Jared knows his stuff and explains it so I can understand.” – Marty Morris

On the downside, one customer reported a negative experience regarding delayed quotes and unprofessional communication:
“This place is a JOKE. … They spoke like they’ve been doing business for years but have only been since 2022.” – Emily Pryor

Review Summary:
Positive Sentiments: High-quality flooring, excellent customer service, professionalism, and prompt installation.
Negative Sentiments: Issues with communication and delays in providing estimates.

Additional Ratings:
Google Reviews: 4.8 stars based on 34 reviews.
Total Lead Smart Rating: 8.2/10 (This rating reflects overall customer satisfaction, quality of services provided, and the isolated complaint regarding communication issues.)

Conclusion:
Fulleylove Flooring stands out as a reputable choice for flooring services in Baytown, TX, particularly noted for their quality products and attentive customer care. However, potential customers should consider the occasional complaint regarding quote timeliness and communication before engaging with the company.