Professional Flooring Supply – Austin

Overview:
Professional Flooring Supply – Austin is a leading flooring store located in Austin, TX. The company specializes in providing a wide range of flooring materials and supplies, catering to various flooring and tile installation needs.

Services Provided:
– Flooring supplies
– Tile installation
– Adhesives and transitions
– Tools for vinyl, carpet, and wood flooring
– Expert product knowledge and customer assistance

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (512) 610-4737
Website: www.professionalflooring.com

Customer Reviews and Sentiment:
Professional Flooring Supply has a strong rating of 4.5 stars based on 63 reviews.

Positive feedback highlights the company’s knowledgeable staff, great customer service, and a wide selection of flooring products. Customers appreciate the helpfulness and professionalism of the employees, as well as the excellent pricing.

Examples of positive reviews include:
“Best floor supply house in Austin.” – David Gwin
“Great staff. Great service. Great pricing.” – Clay Powers
“PFS is THE place to go for your flooring and tile installation needs.” – Jennifer Childs

One negative review points to an issue with customer service, stating:
“If you call ahead looking for something just know they won’t help you unless you give them THEIR part/serial number.” – Heriberto Galvan

Review Summary:
Positive Sentiments: Knowledgeable staff, great service, excellent pricing, wide selection of products, helpful customer assistance.
Negative Sentiments: Some dissatisfaction with customer service and communication regarding product inquiries.

Additional Ratings:
BirdEye: 4.5 stars based on 63 reviews, showing consistent customer satisfaction.
Better Business Bureau (BBB): The business has a profile with good reviews and no current complaints.

Total Lead Smart Rating: 7.8

Conclusion:
Professional Flooring Supply – Austin is a reliable choice for flooring supplies, known for its knowledgeable staff and comprehensive product range. While most customers report positive experiences, potential customers may want to ensure clear communication regarding product inquiries to avoid misunderstandings.