Overview:
Amarillo Floor Co is a flooring store located in Amarillo, Texas. It is known for providing a wide variety of flooring options, including tiles and related products, ensuring a comprehensive service from selection to installation.
Services Provided:
– Flooring installation
– Tile sales
– Customer consultations
– Project management
– Product selection assistance
Timings:
Monday to Saturday 9 AM to 6 PM
Contact Information:
Phone: (806) 355-0111
Website: http://www.amarillofloor.com/
Customer Reviews and Sentiment:
Amarillo Floor Co has received positive feedback for its service quality and product selection, holding a rating of 4.6 stars based on 62 reviews.
Positive sentiments highlight the company’s commitment to customer service, knowledgeable staff, and quality products. Customers appreciate the friendly environment and professionalism exhibited by the team.
Examples of positive reviews include:
“Amarillo Floor Company is the best flooring company in town! Everyone was friendly and helpful.” – Victoria Page
“I can’t recommend these guys enough! They went above and beyond our expectations!” – Angel Waldrop
“Good reliable service and quality material.” – Chris Spencer
However, some negative feedback indicates issues with customer service and product mismatches, leading to dissatisfaction among certain customers.
Examples of negative reviews include:
“Tile installed was not as advertised… management is unwilling to work with us.” – Alicia Jurgensen
“Customer service was definitely lacking.” – Ced Rael
Review Summary:
Positive Sentiments: Excellent customer service, knowledgeable staff, quality products, and professional installation.
Negative Sentiments: Inconsistent customer service experience and issues with product accuracy.
Additional Ratings:
BirdEye: 4.6 stars based on 62 reviews, showing strong customer satisfaction with occasional concerns.
Total Lead Smart Rating: 7.5/10 (This rating reflects overall customer satisfaction, product quality, and some concerns highlighted in customer service experiences).
Conclusion:
Amarillo Floor Co is a reputable flooring store in Amarillo, TX, noted for its wide selection of products and strong customer service in many cases. While customer experiences vary, particularly regarding service consistency, the company is generally regarded as a solid choice for flooring needs. Potential customers should consider both the high praise and the concerns raised in reviews before making a decision.
Member Since August 2024
Listing Id 297443