Closets Plus

Overview:
Closets Plus is a well-regarded flooring store located in Manchester, TN. The company specializes in a variety of flooring options including tile, hardwood, and carpet, as well as offering custom closet solutions. With a commitment to quality and customer satisfaction, they have garnered a solid reputation in the area.

Services Provided:
– Tile Installation
– Hardwood Floor Installation
– Carpet Installation
– Custom Closet Solutions
– Shower Installation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (931) 954-1500
Website: http://www.closetsplustn.com/

Customer Reviews and Sentiment:
Closets Plus has received positive feedback across various platforms:

Google Reviews: 4.3 stars based on 36 reviews.

Positive feedback highlights the craftsmanship, professionalism, and quality of the installation services. Customers have appreciated the helpfulness of the staff during the selection process and the overall results of their projects.

Examples of positive reviews include:
“Draper and team tiled two bathrooms for us and did a fantastic job.” – Brenda Oakley
“We are very pleased with the help we got from those at Closets Plus.” – Leslee Willmore
“Closets Plus did an excellent job installing my hardwood floors and tile shower.” – Dallas Holmes

A significant complaint arose regarding unprofessional behavior from ownership, leading to customer dissatisfaction.

Review Summary:
Positive Sentiments: High craftsmanship, professional installation, excellent customer service, and diverse service offerings.
Negative Sentiments: Issues with ownership’s disrespectful behavior towards customers.

Additional Ratings:
Total Lead Smart Rating: 8.0/10
This rating reflects overall customer satisfaction and quality of services provided, while also accounting for the notable negative feedback regarding customer interactions with ownership.

Conclusion:
Closets Plus appears to be a reliable choice for flooring and custom closet needs in Manchester, TN, particularly recognized for their quality work and professional service. However, potential customers should be aware of the mixed feelings stemming from certain customer service experiences before making a decision.