Hayes Flooring & More

Overview:
Hayes Flooring & More is a flooring store located in Clarksville, TN. The company specializes in providing a range of flooring solutions, including installation services, and has built a reputation in the local community for its work.

Services Provided:
– Flooring installation
– Carpet selection
– Customer assistance and consultation
– Quick turnaround times
– Competitive pricing

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (931) 648-3571
Website: https://www.hayesflooringandmore.com/

Customer Reviews and Sentiment:
Hayes Flooring & More has garnered a mix of reviews, currently holding a rating of 3.4 stars based on 27 reviews.

Positive feedback emphasizes the quality of work, helpful staff, and speed of service. Notable positive reviews include:
“This flooring company is the best in town! Excellent work!” – Tracey Mcmahon
“Definitely coming back for my other rooms.” – Tori Edmonds
“They were really fast and helped me make sure what I wanted was a good investment.” – Kid Kodiak

However, the company has also faced criticism regarding unprofessionalism and communication issues, as reflected in these negative reviews:
“Installation day comes, but no one shows up.” – Breana Stuart
“Very unprofessional, worst shop in Clarksville.” – Katherine Campbell
“Dealing with this shop is a headache.” – April Lowry

Review Summary:
Positive Sentiments: Excellent quality of work, helpful and fast service, competitive pricing, and positive customer interactions.
Negative Sentiments: Issues with installation schedules, concerns about professionalism, and poor customer service experiences.

Additional Ratings:
Google Reviews: 3.4 stars based on 27 reviews.
Total Lead Smart Rating: 5.5/10 (This rating reflects the overall customer experience, taking into account the mix of positive and negative feedback, with a particularly impactful number of critical reviews.)

Conclusion:
Hayes Flooring & More serves as a local option for flooring needs in Clarksville, TN, known for a combination of high-quality service and some areas needing improvement. Customers should weigh the mixed reviews and consider the potential for service inconsistency before making a commitment.