Williams Carpet One

Overview:
Williams Carpet One is a flooring store located at 1904 9th Ave SE, Watertown, SD. The company specializes in providing a wide range of flooring options, including carpets and other types of flooring products. With a strong focus on customer service, they strive to offer professional installation and a pleasant shopping experience.

Services Provided:
– Carpet installation
– Flooring selection (including carpets and remnants)
– Customer support and consultation

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (605) 882-1963
Website: http://www.williamscarpetonewatertown.com/about-us

Customer Reviews and Sentiment:

Williams Carpet One has received positive reviews across various platforms, with an impressive average rating of 4.8 stars based on 16 reviews.

Positive feedback highlights the company’s attentive customer service, efficiency in installation, and the quality of products. Customers have noted the friendly staff and the store’s extensive selection.

Examples of positive reviews include:
“We had them install our whole upstairs with new carpet! They were kind, courteous and worked very fast!” – Keely Evans
“Great experience with a great business! They help from start to finish and go the extra mile.” – Jason Mack
“Amazing customer service and so friendly.” – Crystal Carlson

In contrast, there is a complaint regarding the installation quality, specifically about a visible seam that remained unattended for several months.

Examples of negative reviews include:
“The installer left a very visible seam in a high traffic area. Said he could fix it but it’s still visible as before.” – Alfredepop

Review Summary:
Positive Sentiments: Excellent customer service, quick and friendly staff, quality flooring options, professional installation.
Negative Sentiments: Issues with installation quality and delayed resolutions for concerns.

Additional Ratings:
Google Reviews: 4.8 stars based on 16 reviews.
BirdEye: Not available.
Better Business Bureau (BBB): Not available.
Total Lead Smart Rating: 8.5/10

This rating reflects the strong positive customer feedback for quality service and products, despite the concerns regarding some installation issues that have been noted.

Conclusion:
Williams Carpet One is a well-regarded choice for flooring solutions in Watertown, SD, celebrated for their exceptional customer service and product selection. However, potential customers should be mindful of the feedback related to installation quality before making their decision.