American Products Inc

Overview:
American Products Inc is a flooring store located in Columbia, South Carolina. The company specializes in providing a wide range of flooring materials and is known for its efficient customer service and quick order processing.

Services Provided:
– Flooring materials
– Quick order fulfillment
– Customer service support

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (803) 753-5542
Website: http://www.ampro-online.com/

Customer Reviews and Sentiment:

American Products Inc has received a mix of feedback across various platforms:

Google Reviews: 4.5 stars based on 35 reviews.

Positive feedback emphasizes the company’s quick service, helpful employees, and wide selection of flooring materials.

Examples of positive reviews include:
“Good place to get floor material” – Patrick Armstrong
“Fast, picked up order and left under 1/2 hour.” – Dennis W Smaltz
“Love this place employees are great and very helpful” – Andrew Lawson

However, there are complaints regarding customer service and strict return policies.

Example of a negative review:
“Terrible experience and absolutely horrendous customer service…” – Bill Cromer

Review Summary:
Positive Sentiments: Quick service, helpful employees, good selection of flooring materials.
Negative Sentiments: Poor customer service experience, strict return policy.

Additional Ratings:
BirdEye: 4.5 stars based on 35 reviews, indicating a trend of customer satisfaction despite some negative experiences.
Total Lead Smart Rating: 7.5/10, reflecting the overall customer satisfaction alongside the noted complaints.

Conclusion:
American Products Inc appears to be a reliable choice for flooring needs in Columbia, SC, praised for its efficiency and helpful staff. However, potential customers should be mindful of some negative feedback regarding customer service and return policies before making a decision.