Waynesboro Floor Covering in Waynesboro, Pennsylvania 17268

Waynesboro Floor Covering

24 N Church St, Waynesboro, PA 17268

4.4 (15 reviews)

Overview:
Waynesboro Floor Covering is a local flooring store located in Waynesboro, PA. The company specializes in a variety of flooring services, catering primarily to residential customers seeking installations of carpets, luxury vinyl planks, and tiles.

Services Provided:
– Carpet installation
– Luxury vinyl plank installation
– Tile installation
– Floor patch jobs
– Custom flooring solutions

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (717) 387-7124
Website: http://www.waynesborofloor-covering.com/

Customer Reviews and Sentiment:
Waynesboro Floor Covering has an overall rating of 4.4 stars based on 15 reviews.

Positive feedback emphasizes the quality of workmanship, friendly customer service, and the personalized touch that comes with working with a local, family-owned business.

Examples of positive reviews include:
“Another outstanding job by Waynesboro Floor Covering Thanks again Chuck and his team.” – Pat Grove
“We have been so happy with the results and prices each time!” – Elizabeth Bishop
“The flooring installation was done well and with precision.” – Anne Weedon

On the other hand, negative reviews highlight issues related to customer service and communication delays.

A notable complaint states:
“I never received a call back… It’s unfortunate that my business wasn’t taken seriously here.” – Pete

Review Summary:
Positive Sentiments: High-quality workmanship, friendly customer service, timely installations, local business support.
Negative Sentiments: Poor communication, unprofessional installer experience, issues with timely follow-ups.

Additional Ratings:
BirdEye: 4.4 stars based on 15 reviews, reflecting consistent satisfaction with services despite some communication issues.

Total Lead Smart Rating: 7.5/10
This rating accounts for the overall satisfaction and quality of services, while also considering the noteworthy communication challenges that some customers have reported.

Conclusion:
Waynesboro Floor Covering is a reputable choice for flooring services in Waynesboro, PA, known for its quality installations and friendly service. However, potential clients should be mindful of the mixed reviews regarding communication and service responsiveness before making a decision.

Member Since August 2024

Listing Id 338924

Contact Info

24 N Church St, Waynesboro, PA 17268
(717) 387-7124
Lead Smart Rating :
7.5/10.0

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Listing location

24 N Church St, Waynesboro, PA 17268

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Reviews

Pete

7 months ago

I had a small flooring job (1 room and a hallway) I wanted these guys to do in my home. I met with Chuck to get measurements and then later came into the store to select what product I wanted. I was given a rough estimate on pricing, and I wanted to move forward. I was told I would be given a proposal/quote via email. I never received an email within two weeks, so I called into the office. I was told I would receive a call back. I never received a call back within another two weeks. I called back a month later and was told I would receive a call back. I have still not received a call back. It’s unfortunate that my business wasn’t taken seriously here. Maybe my job was too small.

Pat Grove

11 months ago

Another outstanding job by Waynesboro Floor Covering Thanks again Chuck and his team.

Elizabeth Bishop

a year ago

We’ve hired Waynesboro Floor Covering for 3 different flooring projects so far: luxury vinyl planks for our basement, carpet for our living room, and tile for our bathroom. We have been so happy with the results and prices each time! Chuck and Teresa are very kind people and we love working with a local, family-owned business rather than a big box store like Lowes. We will definitely work with them again for any future flooring projects!

Harry Cook

a year ago

Had carpet and kitchen floor installed, nice product and price. But installer was very rude and unprofessional. Would never use him again, his work was not good.

Anne Weedon

2 years ago

Very helpful company. The flooring installation was done well and with precision. The installers were on time and polite as well as neat and clean. Would recommend Waynesboro Floor Covering to anyone who wants to put in a new floor.

Patricia Alexander

4 years ago

I ordered some carpet pieces to renovate my old doll house for my daughters. Waynesboro Floor Covering edged the 3 pieces the same day, and now I can’t wait to use their service to recarpet my basement. They were very knowledgeable and professional. Thank you!

Judith Markel

4 years ago

Very helpful and service oriented

Mark Spangler

4 years ago

Very helpful. Ordered new carpet got my basement!

CristineClint Long

5 years ago

Needed a simple patch job using our old carpet price was great and job was done well.

Linda Calhoun

5 years ago

Carpet is top notch. Customer Service is unacceptable! You want carpet in a timely manner? This isn’t the company you want.