Superior Floorcoverings & Kitchens

Shaliqua Potteiger

2 years ago

Wanted to upgrade my kitchen counters to granite in a newly built house. The product itself was satisfactory but the customer service was lacking. Received the wrong colored sink and didn’t find out till I had taken it home. They did fix the issue but but blamed it on the company they bought the sink from… apparently they don’t check their inventory when they receive it. I also told them I was replacing my entire sink. I assumed the sink came with the accessories since no one mentioned it. Once receiving the sink and seeing it was missing a matching flange and other parts I had to go back in and have them order parts that should have been ordered the first time. I was told they had a specific color of granite then paid for it and got a call the next day they didn’t have it (disappointing to hear when you spend hours debating over a counter). After the granite was installed there was no follow up or anything from the company. Poor customer service all around. Wouldn’t recommend and will be trying another company for the rest of my house projects.

James Boyd

3 years ago

Very nice selection and everyone is very knowledgeable and friendly

Austin Rosenbaum

3 years ago

Highly recommend. They always go over and above to help!

Lara Verhoef

3 years ago

Just starting this process with a fairly larger flooring change. Cannot say enough good things about Kacie Meyers. Her attention to detail, knowledge of product and sincere kind manner are nothing short of refreshing. I highly recommend. With other options (& I shopped) out there…. Stop looking. Call Kacie!

Chris Dillard

3 years ago

Very helpful. Years of experience! Can’t wait to get my new floors!

Terri McMurdy

5 years ago

Superior provided me with top-notch customer service and highly skilled labor when I contacted them for help after a painting contractor damaged the hardwood in my new house. They handled the repair expertly by first promptly visiting my home to write up an estimate for submission to the painter’s insurance company. The fair and well-written estimate facilitated a timely processing of our claim. Then the professionals at Superior created a plan to repair an area of hardwood flooring that is in a very conspicuous place in our open floor plan. They completed the project quickly and impeccably. It is now impossible to distinguish the repaired area from the original floor. I highly recommend Superior Floorcoverings & Kitchens as fast, friendly and truly superior in quality of work and I will be using them for my future remodeling projects.

Robert Fulcher

6 years ago

Superior Floors was great to work with. They came in to fix a few small items that were left by another contractor. They were professional and easy to work with. I will work with them again.

Lori Kraynek

6 years ago

Very professional. The work in our kitchen looks amazing. They removed the old countertops and put in new granite countertops along with tile to the ceiling. It looks great!!

Brittany Hassler

6 years ago

As the General Manager of SERVPRO of Chambersburg we have been working and referring customers to Superior Floor Covering, they are always very professional and timely at completing our jobs. As a company it takes as a long time for us to trust put our stamp of approve on a vendors work and before bringing them in as a sub contractor or even given referrals. I thank you for always having the best interest in the customer and doing you best, your work is always flawless. Sincerly, Brittany Snyder, General Manger at SERVPRO of Chambersburg.