Swank Floors in Warr Acres, Oklahoma 73122

Swank Floors

5928 NW 39th St, Warr Acres, OK 73122

4.7 (23 reviews)

Overview:
Swank Floors is a reputable flooring store located in Warr Acres, Oklahoma. The company specializes in providing a wide range of flooring options, including carpet and luxury vinyl planking, catering to both residential and commercial customers. With a strong emphasis on customer service and quality workmanship, Swank Floors has established a positive reputation in the local community.

Services Provided:
– Carpet installation
– Luxury vinyl plank flooring installation
– Wood flooring replacement
– Product guidance and advice

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (405) 470-2600
Website: https://www.swankfloors.com/

Customer Reviews and Sentiment:
Swank Floors has a strong rating of 4.7 stars based on 23 reviews across various platforms.

Positive feedback highlights the company’s exceptional customer service, quality of products, and efficient installation processes. Customers have expressed satisfaction with the range of flooring options and the professionalism shown by the staff.

Examples of positive reviews include:
“I’m super pleased with the product that Swank Floors delivered.” – Jim Rez
“Great selection of flooring with great advice and helpful tips.” – H C
“Swank Floors did a wonderful job, we couldn’t be happier!” – Kandi H

However, there was a negative review regarding customer service during an unexpected event:
“A hurricane rolls through town and you have a car in your vacant parking lot towed in less than 24 hours.” – Clint Johnson

Review Summary:
Positive Sentiments: Exceptional customer service, quality products, efficient installation, helpful guidance, and fair pricing.
Negative Sentiments: A complaint regarding customer service during a crisis situation.

Additional Ratings:
BirdEye: 4.7 stars based on 23 reviews
Total Lead Smart Rating: 9.0

This rating reflects the overwhelmingly positive customer sentiment, quality services offered, along with only minimal concerns raised in reviews.

Conclusion:
Swank Floors stands out as a reliable choice for flooring needs in Warr Acres, OK, distinguished by their outstanding customer service and product quality. While there is one negative review, it appears to be an isolated incident. Overall, potential customers can expect a positive experience with Swank Floors.

Member Since August 2024

Listing Id 338530

Contact Info

5928 NW 39th St, Warr Acres, OK 73122
(405) 470-2600
Lead Smart Rating :
9.0/10.0

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5928 NW 39th St, Warr Acres, OK 73122

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Reviews

Jim Rez

a month ago

I’m super pleased with the product that Swank Floors delivered. I replaced 30 year-old carpet with a mix of new carpet and wood-look LVT, and it all looks fantastic. The installers worked efficiently and cleanly and gave me such a good fit on the LVT that I didn’t have to use quarter-round. The carpet is beautiful and installer Mike’s craftsmanship in bullnosing my stairs with a patterned carpet is outstanding. Mark and Sherri Swank also did a great job guiding me and explaining the different creative options I had to consider. I highly recommend Swank Floors for your flooring needs!

H C

5 months ago

Very kind and helpful people. Great selection of flooring with great advice and helpful tips. They’re a pleasure to speak to. They haven’t been here 30 years on accident! They’re worth spending your money with!

Sara H.

10 months ago

I can’t say enough good things about Swank Floors. They have taken great care of my family on multiple home purchases and renovations. We haven’t found anyone that beats them on price or customer care. They know their products, give really helpful insights and information on install and product behavior, and you leave feeling like you’ve been helped and not pitched a sale. I can’t imagine purchasing flooring from anyone else.

Kandi H

11 months ago

Swank Floors did a wonderful job, we couldn’t be happier! Mark and Sherri were so kind, helpful, and prompt throughout the whole process! They went above and beyond in their customer service! Our new floors are beautiful.

Not Today

a year ago

They got the job done FAST since we needed to get our carpet done asap since we’ll be selling our home soon. Friendly service as well. Definitely recommend them

Mikaela Price

2 years ago

The Swanks of Swank Floors were a delight to work with. We had carpet installed in our bedrooms and Luxury Vinyl Plank flooring in the rest of the house. From the sales team to the installers, everything was wonderful. The price for both materials were competitive with big box stores and I’d much rather give the business to a local, small business any day. We won’t need new flooring for a long time, but when we do we will be sure to call Swank Floors. Highly recommend!

Stephanie Crawford

3 years ago

Swank Floors has handled two of my flooring needs. Wood floor replacement and carpet replacement. Both were done in a timely, professional manner. You cannot beat their pricing. Would highly recommend!

S. Patrick Marino

4 years ago

The interior of my house was destroyed when I had a pipe bust on the hot water heater, spraying water into the attic when I was out of town. Swank replaced the floors. The price was good. The quality was unbelievable. I would use them again. I hope it is not needed.

Clint Johnson

4 years ago

A hurricane rolls through town and you have a car in your vacant parking lot towed in less than 24 hours, classy.

Aaron Waggoner

5 years ago

Integrity from the owners. Nothing hidden and good prices.