Richard’s Carpet Outlet in Tiffin, Ohio 44883

Richard’s Carpet Outlet

390 W Market St, Tiffin, OH 44883

4.5 (31 reviews)

Overview:
Richard’s Carpet Outlet is a flooring store located in Tiffin, OH, specializing in a variety of flooring products, including carpets and vinyl planks. With a commitment to quality service and customer satisfaction, the store has gained a positive reputation in the community.

Services Provided:
– Carpet sales and installation
– Vinyl plank flooring sales and installation
– Customer consultation and support

Timings:
Monday to Saturday 9 AM to 6 PM

Contact Information:
Phone: (419) 448-1375

Customer Reviews and Sentiment:
Google Reviews: 4.5 stars based on 31 reviews.

Positive feedback emphasizes the company’s excellent customer service, quality products, and efficient installation. Customers have appreciated the variety of materials and competitive pricing.

Examples of positive reviews include:
“Great customer service” – Rita Miller
“Delighted with the result… Love the service, expertise, price, and variety!” – Rachel Hopple
“Fast, efficient, courteous, and professional.” – Matthew Stombaugh

Negative sentiment arose from issues concerning product quality and restocking fees:
“Sold me an absolute junk product… I’m just pissed every time I go in the basement and walk on it.” – D McDannnell

Review Summary:
Positive Sentiments: Exceptional customer service, quality installation, wide variety of flooring options, competitive pricing, professionalism.
Negative Sentiments: Issues with specific product quality and return policies.

Additional Ratings:
Total Lead Smart Rating: 8.2/10. This rating reflects a high level of customer satisfaction tempered by individual complaints regarding product quality and return processes. Many customers express a strong positive sentiment towards Richard’s Carpet Outlet, praising its service, but the mentioned negative experience indicates areas for improvement.

Conclusion:
Richard’s Carpet Outlet is a highly regarded choice for flooring solutions in Tiffin, OH, noted for its friendly service and quality installations. While many customers have had positive experiences, potential buyers should be cautious about product choices and return policies.

Member Since August 2024

Listing Id 336791

Contact Info

390 W Market St, Tiffin, OH 44883
(419) 448-1375
Lead Smart Rating :
8.2/10.0

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Listing location

390 W Market St, Tiffin, OH 44883

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Reviews

rita miller

8 months ago

Best carpet place. Big corporate stores don’t do the job like they do. Great customer service

d mcdannnell

9 months ago

Sold me an absolute junk product, they didnt have any on hand so I was unable to handle and look at the product, before I even installed it I went back and showed him how cheap and bad it was, the only way I could return it was to take a 25% restocking fee on a $2400 purchase! I went ahead and installed it. Now I just get pissed every time I go in the basement and walk on it.

Rachel Hopple

10 months ago

Just had vinyl plank installed by Richard’s in our basement,with carpeting up the stairs. Delighted with the result. 3 installers working, done in 4 hours. Love the service, expertise, price, and variety of materials they offer. We will be back! 👏🏻👏🏻🍾 …

Jon Weimerskirch

a year ago

They give me quality all the time

Charita Hartman

a year ago

Love it!! Carpet looks great!

Revan

2 years ago

Got quoted from lowes for my bedroom for instalation and everything for $1700 which I found ridiculous. Went to Richard’s and got everything done with their best quality stuff for $1000 saving me $700. 10 out of 10 would recommend going here if you want a good price with a good expirence. They were in and out of my house in 3 hours as well with no problems

Be Inspired Workshops

2 years ago

I love my new floors! The staff was very helpful, worked around our schedule, and did a wonderful job communicating with us about what would be best for our home. Installing the flooring was done professionally and in great time. The quality of the of flooring is amazing. I highly recommend this company.

Matthew Stombaugh

2 years ago

My wife and I decided it was time to get some new carpet because ours was just not cutting it anymore. We made the choice (a great choice) and stopped by Richard’s Carpet Outlet trying to support some local business. We met with Mike and he helped us find just what we liked and didn’t try to upsell or convince us we needed something we didn’t. He came out personally and measured our house. When the time came for installation, we had a father/son team do the actual install over the course of two days. Matt and Josh (I believe that was his name) were amazing. Fast, efficient, courteous, and professional. Our house looks amazing and my wife and I are extremely happy. For any future flooring needs, please do yourself a favor and stop in to Richard’s Carpet Outlet and save yourself some time and money.

Jeff Young

3 years ago

Great service

Lisa L.

3 years ago

Very professional. Gave me good ideas for what I would need. Worked me into their busy schedule. The installation was fast and the gentleman were polite. It looks wonderful. Most appreciated!