Nice Carpets

Clifton Muckenfuss

6 days ago

Jeremy, Jacquie and the entire team at Nice Carpets is friendly, knowledgeable and aims to serve their clients. They are committed to an Exceptional Client Experience from the moment you first interact with their team all the way through installation.

KELLY GULICK

2 months ago

Great local place to shop for flooring.

Herb Lott

2 months ago

Great Job!!!

mike simpson

3 months ago

My wife and I were completely satisfied with the service we got from Nice Carpets. From choosing the right flooring for us to the complete install, everything went smooth. The installation crew was very courteous and the quality of their work was incredible. I highly recommend them.

Melanie Nye

4 months ago

Horrible customer service. Poor installation. Poor carpet quality. Carpet was installed in oct 2023 (5 months ago) and they still haven’t fixed all the problems identified at the time of installation – Horribly visible seams, carpet defects, missing transition strip, padding cut too short, used two different types of padding (two different manufacturers) on the same job and damaged baseboards. Additionally, The installers were highly unprofessional. One of them used my bathroom facilities And did not keep his business contained within the toilet bowl. How absolutely unsanitary and unbelievable that I had to clean it up. They do not answers emails or return phone calls. After several calls to nice carpet, They finally sent somebody out to inspect the carpet on January 10, 2024 at which time I was told they would file a claim with the manufacturer. The claim was not filed with the manufacturer until the end of February 2024. believe it was only filed at that time because I had followed up with yet another email asking for the status on my claim. I have yet to hear from nice carpets since January 10, 2024 and it is now March 8th. In December 2023 I had been told their lack of responsiveness was due to the fact they have other customers that they need to take care of. Apparently, since I had already paid for my Carpet, I was no longer considered a customer. Carpeting is not inexpensive. I held up my end of the bargain and paid for the top of the line carpeting and 8 pile padding. Nice Carpet has done nothing to hold up their end. And, unfortunately, because you have to pay upfront for them to order your carpeting, there is no leverage for the customer to get their carpet fixed when nice carpets doesn’t do their job. I will be filing a complaint with the Better Business Bureau

Marilyn Ponser

5 months ago

Great experience with Caleb at showroom, figuring out what would work for my home. Installation was done in two days those guys never stopped just worked till project was completed. Fantastic for taking up and putting down 760 SF of flooring. Very pleased with the installation workers.

mark nethers

5 months ago

Awesome from first visit to the showroom to installation. We could not be happier with Nice Carpet.

Mark Daniels

a year ago

Best value around! Great selection and we are happy with the price and service. They are very helpful in the showroom. If you have an issue they will take care of it. Highly recommend!

Michelle Yates

a year ago

Very friendly and helpful..

Stan Dixon

2 years ago

We have had vinyl flooring installed in our kitchen, laundry, and bathroom; Solid Oak installed in our living room, dining room, and hallway; and custom tile shower work done in our master bath by Nice Carpets. Before you hire this company, send me a Facebook message.