Lima Floor Covering

Overview:
Lima Floor Covering is a flooring store located in Lima, Ohio. They specialize in a variety of flooring options and provide professional installation services, catering to both residential and commercial clients.

Services Provided:
– Flooring installation
– Carpet installation
– Tile flooring
– Customer service and consultation
– Sample borrowing for customer convenience

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (419) 991-5778
Website: www.limafloorcovering.com

Customer Reviews and Sentiment:
Lima Floor Covering has received predominantly positive feedback across various platforms:

Google Reviews: 4.4 stars based on 46 reviews.

Positive sentiments highlight the company’s professionalism, helpful staff, and quality of installation work. Customers have appreciated the prompt service and the ability to take home samples for selection.

Examples of positive reviews include:
“Just got our carpet installed in the bedroom today, and I love it!! The guys who installed were very professional and friendly.” – Jamie Burden
“We appreciate how they care for their customers to ensure they are satisfied.” – Jo Roop
“The customer service was excellent, everyone was so nice and helpful.” – Blaire S

Negative feedback pointed to issues such as high pricing and a negative encounter with a staff member on the road.

Example of a negative review:
“Prices too high.” – Shelli Tackett

Review Summary:
Positive Sentiments: Professional and friendly staff, high-quality installation, excellent customer service, responsive follow-up to issues, and a wide selection of flooring options.
Negative Sentiments: High pricing and isolated negative customer service experiences.

Additional Ratings:
BirdEye: 4.4 stars based on 46 reviews, showing a consistent level of customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects overall positive customer experiences but is slightly tempered by complaints regarding pricing and isolated negative incidents.

Conclusion:
Lima Floor Covering emerges as a reputable choice for flooring services in Lima, OH, well-regarded for their professional installation and customer service. However, potential customers should be aware of the noted pricing concerns and some mixed experiences before deciding.