Impact Property Solutions formerly Got You Floored

Overview:
Impact Property Solutions, formerly known as Got You Floored, is a flooring store located in Greensboro, NC. The company specializes in providing a wide variety of flooring options including carpet, hardwood, and tile, and has established a reputation for professionalism and customer service.

Services Provided:
– Carpet installation
– Hardwood flooring installation
– Tile installation
– Flooring consultation
– Sales of various flooring brands

Timings:
Monday to Saturday 9 AM to 6 PM
Closed on Sundays

Contact Information:
Phone: (336) 855-8300
Website: http://www.gotyoufloored.com/?utm_source=local&utm_medium=organic&utm_campaign=googlemybusiness

Customer Reviews and Sentiment:
Impact Property Solutions has received positive feedback, reflected in their high rating of 4.6 stars based on 81 reviews.

Examples of positive reviews include:
“Erin, our sales rep., Clark in the showroom and Juan the installer couldn’t have been more professional and helpful.” – Mike Dougherty
“This place is really nice and the staff is very helpful.” – James Brown
“We had the very best experience with Mike Hicks at Got You Floored.” – Kelly Edmonds

However, there have been some significant complaints, especially regarding customer service and unprofessional behavior from staff members.
“I would not refer anyone to you guys until this situation is resolved.” – joshio lyles
“If you can’t do a job right the first time, why bother?!” – j9 evilbydesign

Review Summary:
Positive Sentiments: Professional and helpful staff, good variety and pricing, efficient installation process.
Negative Sentiments: Incidents of unprofessional behavior, issues with incomplete work, and problems with customer service.

Additional Ratings:
BirdEye: 4.6 stars based on 81 reviews, showing a general satisfaction despite the negative reviews.
Total Lead Smart Rating: 6.5/10. This rating reflects a strong positive sentiment from many customers tempered by significant complaints which affect overall satisfaction.

Conclusion:
Impact Property Solutions appears to be a solid choice for flooring needs in Greensboro, NC, praised for its wide selection and knowledgeable staff. However, potential customers should be aware of the concerning reports of unprofessional behavior and service inconsistencies when making their decision.