Floor Designs Unlimited in Burlington-NC, North Carolina 27215

Floor Designs Unlimited

2408 Maple Ave, Burlington, NC 27215

4.3 (24 reviews)

Overview:
Floor Designs Unlimited is a flooring store located in Burlington, NC. The company specializes in a wide range of flooring solutions, including laminate, carpet, and luxury vinyl plank installation. They pride themselves on providing excellent customer service and efficient installation processes.

Services Provided:
– Flooring installation (laminate, carpet, luxury vinyl plank)
– Custom cutting of flooring materials
– Subfloor repair
– Customer support after sale

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (336) 222-8161
Website: http://www.floordesignsnc.com/

Customer Reviews and Sentiment:
Floor Designs Unlimited has received a favorable rating of 4.3 stars based on 24 reviews across various platforms.

Positive feedback highlights the company’s excellent customer service, timely installations, and high-quality workmanship. Customers have also praised the professionalism of the staff and the overall positive experience.

Examples of positive reviews include:
“Excellent customer service! I was in need of an item at the last minute… Definitely recommend!” – Suzanne Gieselman
“Fast, efficient, personable crew and great service after the sale… Ya’ll r the BEST!” – Penny Bedair
“They’re reasonably priced and I’m happy with the work done on my floors.” – James Michaels

On the downside, one complaint highlighted issues with installation quality, mentioning that the flooring was improperly leveled and that gaps were left unaddressed.

Negative sentiment example:
“Please do yourself a favor and have a professional install your flooring… They are absolutely more concerned about getting in and out quickly.” – Justin Hadley

Review Summary:
Positive Sentiments: Excellent customer service, efficient installation, attentive staff, reasonable pricing, quality products.
Negative Sentiments: Poor installation quality, lack of follow-up corrections on issues reported.

Additional Ratings:
BirdEye: 4.3 stars based on 24 reviews, indicating a strong overall customer satisfaction with some noted installation issues.
Total Lead Smart Rating: 7.5/10

Conclusion:
Floor Designs Unlimited appears to be a reliable option for flooring solutions in Burlington, NC, known for their excellent customer service and efficient installation practices. However, potential customers should be aware of the negative reviews regarding installation quality and consider asking specific questions about the installation process before proceeding.

Member Since August 2024

Listing Id 301982

Contact Info

2408 Maple Ave, Burlington, NC 27215
(336) 222-8161
Lead Smart Rating :
7.5/10.0

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2408 Maple Ave, Burlington, NC 27215

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Reviews

Suzanne Gieselman

10 months ago

Excellent customer service! I was in need of an item at the last minute that needed to be custom cut. They were not only able to provide the item, but also in a very short time window. Definitely recommend!

Penny Bedair

a year ago

If I could give them a 10, I would. Down home professionals. Installed new flooring and carpet in main rooms front of 1978 house. Fast, efficient, personable crew and great service after the sale, i.e., moved and wrapped a huge piece of leftover carpet for sis and I. Thank you Allen! I will definitely refer Floor and Designs. Ya’ll r the BEST!

Amanda

2 years ago

Wonderful service and very happy with laminate flooring we had installed.

Mahatmah anning

2 years ago

Excellent customer service and great pricing. Would recommend!

Superimposed Goat

3 years ago

Great people, great prices! Will help every step of the way to make sure you’re getting what you want! 5 of 5 for sure!

Kristy Mills

3 years ago

After a very lengthy process of shopping for new flooring and several companies that had complicated processes, a friend recommended Floor Designs Unlimited. I am certainly glad they did. I chose a pet friendly, Mohawk LVP and it has been easy to maintain. My entire downstairs was done in two days, my furniture was handled with care and the end result is beautiful!

Naomi Chambers

3 years ago

Great experience with Katherine

Justin Hadley

4 years ago

Please do yourself a favor and have a professional install your flooring. These con artists sold us a “floating floor” that supposedly is better than traditional nailed floor. You can feel the air pockets underneath, feel dips and you can hear the floor slapping against the subfloor, no subflooring checked or leveled, no underlayment was used. There are areas where the floor dips down which they said was the subfloor and did not even try to level or correct before install and refused to correct. There are gaps between the floor and quarter round trim. The trim around the stairwell was never installed and they tried to shove paper under dips to make it “look level”. We will unfortunately have to redo all our flooring in the house due to this disasterous installation and they refused to correct it.. They are absolutely more concerned about getting in and out quickly than learning how to install a job properly. So unless you want to do your floors twice, find a professional company that stands behind their services.

James Michaels

4 years ago

I had some laminate that needed to be installed the right way, so I figured I’d give ’em a try. They’re reasonably priced and I’m happy with the work done on my floors. 👍 …

Tim Jackson

4 years ago

Very good selection, good prices, very knowledgeable professional staff & installers. They repaired subflooring and installed luxury vinyl plank in kitchen, hall & bathroom in my beach house. Very well done. I will use them again.