Overview:
Floor Designs Unlimited is a flooring store located in Burlington, NC. The company specializes in a wide range of flooring solutions, including laminate, carpet, and luxury vinyl plank installation. They pride themselves on providing excellent customer service and efficient installation processes.
Services Provided:
– Flooring installation (laminate, carpet, luxury vinyl plank)
– Custom cutting of flooring materials
– Subfloor repair
– Customer support after sale
Timings:
Monday to Saturday 9 AM to 5 PM
Contact Information:
Phone: (336) 222-8161
Website: http://www.floordesignsnc.com/
Customer Reviews and Sentiment:
Floor Designs Unlimited has received a favorable rating of 4.3 stars based on 24 reviews across various platforms.
Positive feedback highlights the company’s excellent customer service, timely installations, and high-quality workmanship. Customers have also praised the professionalism of the staff and the overall positive experience.
Examples of positive reviews include:
“Excellent customer service! I was in need of an item at the last minute… Definitely recommend!” – Suzanne Gieselman
“Fast, efficient, personable crew and great service after the sale… Ya’ll r the BEST!” – Penny Bedair
“They’re reasonably priced and I’m happy with the work done on my floors.” – James Michaels
On the downside, one complaint highlighted issues with installation quality, mentioning that the flooring was improperly leveled and that gaps were left unaddressed.
Negative sentiment example:
“Please do yourself a favor and have a professional install your flooring… They are absolutely more concerned about getting in and out quickly.” – Justin Hadley
Review Summary:
Positive Sentiments: Excellent customer service, efficient installation, attentive staff, reasonable pricing, quality products.
Negative Sentiments: Poor installation quality, lack of follow-up corrections on issues reported.
Additional Ratings:
BirdEye: 4.3 stars based on 24 reviews, indicating a strong overall customer satisfaction with some noted installation issues.
Total Lead Smart Rating: 7.5/10
Conclusion:
Floor Designs Unlimited appears to be a reliable option for flooring solutions in Burlington, NC, known for their excellent customer service and efficient installation practices. However, potential customers should be aware of the negative reviews regarding installation quality and consider asking specific questions about the installation process before proceeding.
Member Since August 2024
Listing Id 301982