Stafford Floor Covering in Rochester-NY, New York 14607

Stafford Floor Covering

1150 University Ave #15, Rochester, NY 14607

5 (11 reviews)

Overview:
Stafford Floor Covering is a premier flooring store located in Rochester, NY. The business specializes in high-quality carpets and flooring options, catering to both residential and commercial clients. They are renowned for their extensive selection of name brand and designer carpets, as well as resilient flooring solutions.

Services Provided:
– Carpet sales and installation
– Hardwood flooring services
– Luxury Vinyl Tile (LVT) installation
– Custom measuring and sourcing
– Basement restoration flooring

Timings:
Monday to Saturday 9 AM to 5 PM

Contact Information:
Phone: (585) 482-0600
Website: http://staffordfloorcovering.com/

Customer Reviews and Sentiment:
Stafford Floor Covering has received glowing reviews across multiple platforms:

Google Reviews: 5.0 stars based on 11 reviews.

Positive feedback highlights their exceptional quality, customer service, and professionalism. Customers appreciate the wide selection of products and the helpful guidance provided throughout the process.

Examples of positive reviews include:
“Having a wonderful experience! True professionals. The job came out beautifully!” – Alicia Connolly
“I highly recommend Stafford. They made my old floors look better than I ever imagined.” – Ken Rolland
“Excellence in Customer Service. The staff is knowledgeable and personable.” – Frank Page

There are no noted complaints in the reviews, showcasing a consistently positive experience with their services.

Review Summary:
Positive Sentiments: Exceptional customer service, high-quality products, professional and friendly staff, efficient installation process.
Negative Sentiments: None indicated in the current reviews.

Additional Ratings:
BirdEye: 5.0 stars based on 11 reviews, reflecting the same high level of customer satisfaction.
Total Lead Smart Rating: 10.0
This rating indicates that Stafford Floor Covering holds an exemplary reputation for quality of service and customer satisfaction, with no negative feedback noted.

Conclusion:
Stafford Floor Covering is an outstanding choice for flooring services in Rochester, NY. With a perfect rating and consistent praise from customers, they are recognized for their exceptional product selection and high-quality service. Customers can expect a professional and satisfactory experience from start to finish.

Member Since August 2024

Listing Id 330635

Contact Info

1150 University Ave #15, Rochester, NY 14607
(585) 482-0600
Lead Smart Rating :
10.0/10.0

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1150 University Ave #15, Rochester, NY 14607

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Reviews

Robin Muto

2 months ago

I’ve been sourcing carpets at Stafford Floor since starting my interior design business. In addition to the high quality name brand carpets, they also carry many distinctive ‘designer’ brands that I would otherwise have to travel to NYC to find. From sourcing to measuring to installation, they are helpful and professional every step of the way

Alicia Connolly

3 months ago

Wonderful experience! True professionals. The job came out beautifully! We love our new sisal waterfall stairs!! I would highly recommend Stafford.

stephanie white

3 years ago

Everyone is so nice there and their carpet selection is fabulous!

Ken Rolland

3 years ago

This is the second project I have had Stafford Floor Covering do for me at my house. I wanted to replace my living room hardwood floor as well as my kitchen floor, both were old and very worn. Joe came over to measure my floors and we were looking at my hardwoods which I thought were beyond repair, very worn, many holes and dings but after speaking to him I decided to replace the damaged wood and refinish them. I then chose a LVT flooring for the kitchen and 2 weeks later my floors look better than I ever imagined. I would highly recommend them to anyone. Thank you!

Lorri Diggory

3 years ago

Stafford was terrific to work with from start to finish! The day I placed the order they came out to measure. When the carpet was enroute from the factory, they called to schedule installation and when it appeared that I would need to leave for work before the installer could get to my house, they offered to send another staff person to wait at the house for the installer. The installation was a little tricky due to 100 year old, worn out stairs that were being carpeted but the installers made it come out beautifully. I highly recommend Stafford.

FFNVC

3 years ago

After we suffered damage in our basement due to a sewer backup, we called Stafford like we had done 15 years earlier due to a similar problem. They came out and measured the rug area that has to be replaced. They were able to match the color of the rug we had. They did a nice job at installing the new rug. My interactions with the office personnel and the guy who came to our house were very pleasant. I would recommend Stafford highly. John McQueen

Frank Page

3 years ago

Excellence in Customer Service. The entire staff is knowledgeable, detail oriented, personable and great communicators.

Guinness65

3 years ago

Knowledgeable, honest, prompt and priced fairly based on 2 installations going back some 15 years.

Will

3 years ago

Friendly staff. Very high quality products.