Dynasty Flooring

Overview:
Dynasty Flooring is a flooring store located in Brooklyn, NY, known for its extensive selection of flooring products and professional service. With over two decades in the industry, they specialize in providing high-quality flooring solutions and knowledgeable assistance to their customers.

Services Provided:
– Flooring solutions
– Floor sanding
– Sales of flooring materials
– Customer consultation and service

Timings:
Monday to Saturday: 9 AM to 6 PM

Contact Information:
Phone: (718) 633-4300
Website: www.nyhardwoodfloor.com

Customer Reviews and Sentiment:
Dynasty Flooring has garnered positive feedback, reflected in their overall rating of 4.6 stars based on 204 reviews.

Positive feedback emphasizes the exceptional service, professionalism, and knowledge of the staff:

Examples of positive reviews include:
“I have been coming to dynasty tools for about 24 years. Mr. Brain has given exceptional service…” – Mario Carter
“Professional service, abundance of choices, quick delivery.” – Zoya Davydova
“Great and fast service. Would definitely come back again.” – Eric Morales

However, there are negative sentiments regarding customer service experiences:

Examples of negative reviews include:
“Why advertise ‘call for quote’ when in reality the rep on the phone says, ‘Come to store for quote?'” – Signal Professional
“I went back to return it and the guy said that they don’t accept floors back.” – Steve Lolas

Review Summary:
Positive Sentiments: Exceptional service, knowledgeable staff, quality products, and professionalism.
Negative Sentiments: Issues with return policies and poor customer service experiences.

Additional Ratings:
Google Reviews: 4.6 stars based on 204 reviews, indicating strong customer satisfaction.
Total Lead Smart Rating: 7.5/10. This rating reflects the positive reviews and service quality, while also considering issues raised in some customer experiences.

Conclusion:
Dynasty Flooring appears to be a reliable choice for flooring solutions in Brooklyn, NY, praised for their knowledgeable staff and high-quality products. However, potential customers should be aware of the mixed feedback related to customer service and return policies before making a decision.